Job Summary:
We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients.
Responsibilities:
- Communicate with customers via phone, email, and chat to assist with inquiries, orders, and issue resolution
- Perform data entry tasks accurately and efficiently
- Conduct outbound calling campaigns to promote products or services
- Analyze customer needs and recommend appropriate solutions
- Upsell products or services to increase revenue
- Handle customer complaints and provide appropriate solutions in a timely manner
Qualifications:
- Proficient in English (proficiency in Spanish or other languages is a plus)
- Strong data entry skills with high accuracy
- Experience in outbound calling and customer service
- Excellent communication skills, both verbal and written
- Ability to analyze information and make sound decisions
- Prior experience in upselling is preferred
Join our team and enjoy competitive pay, opportunities for career growth, and a supportive work environment. Apply now to be part of our dynamic customer service team!
Job Type: Contract
Pay: $3,148.00 - $3,779.00 per month
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Work setting:
Work Location: Remote