Premier ProduceOne is a leader in Food Service Distribution for Ohio and beyond. We provide our customers with fresh, quality produce, unique specialty items, and unmatched service. Using exemplary customer service skills, we expect team members to exhibit a genuine desire to meet the needs of our customers. The Ideal candidate will practice professional personal and telephone etiquette in a warehouse office. This position will primarily support our Sales Department by taking inbound calls, emails, and internet orders and inquires. You will also act as a liaison between multiple departments to ensure great customer service. Other general office duties may be assigned.
Second shift, Monday through Friday 11:30am – 8pm. Occasional overtime and weekend hours may be requested.
EXAMPLES OF WORK TO BE PERFORMED:
- Daily order reviews to ensure accurate delivery dates and order minimums are met
- Provide reporting for multiple departments to ensure product availability and distribution
- Maintain accurate client information
- Keep customers informed on product availability
- Review deliveries to ensure routes stay on schedule
- Communicate with drivers to provide special delivery instructions/updates
- Assist customers with order entry
- Create new clients following established processes
- Coordinate new customer information between departments
- Learn products and ERP system for assistance with processing orders
- Facilitate Program customer credits
- Participate in special projects and events
- Managing multiple deadlines and timely reporting
MINIMUM REQUIREMENTS:
- Proficiency in Microsoft Word, Excel, and Outlook
- Excellent time management will be necessary for your success as multiple tasks must be completed in a frequently re-directed work environment
- Ability to work in a fast-paced environment is important as customers’ needs and communication are key in this role
- High school diploma / GED
- Reliable transportation (this is NOT a work-from-home position)
- Administration/customer service experience preferred
FULL-TIME BENEFITS:
- Medical Insurance (Employer pays a Portion)
- Dental Insurance
- Vision Insurance
- Ancillary Benefit Options
- Company-paid Basic Life and ST Disability
- 401k with Company Match
- Paid Holidays
- Paid Time Off (Vacation and Personal)
- Paid Training
- Free Box of Produce Weekly
Learn more about us: https://www.premierproduceone.com/about-us. Come join the best!
Premier ProduceOne is an equal opportunity employer.
We are a federal contractor & comply with E-Verify
Drug screen and background checks performed on all candidates.
We are proud to be a drug-free workplace!
Job Type: Full-time
Pay: From $18.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person