Are you a people person? Managed Labor Solutions, a leading nationwide provider of rental car outsourcing services, is hiring people to work as a Rental Car Customer Service Agent for customers for our partner location. The job entails checking in customers as they arrive for their reservation.
What you'll do:
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Greet customers upon arrival
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Expedite the car rental process so customers can get to their destination quickly and easily
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Verify driver's license and reservations
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Assign keys and rental agreements and be able to explain charges on the invoice
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Process car exchanges in the Rental Car computer system
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Resolve customer issues and concerns professionally
Benefits:
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Health insurance
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Dental insurance
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Flexible schedule
What we require:
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Valid driver's license
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18 years of age or older
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Must be flexible with schedule to work night, weekends and holidays as needed
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Previous customer service experience and sales skills
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Ability to work in a fast paced environment with a variety of tasks
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Willingness to work outdoor in weather conditions with moderate noise level
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Detail oriented
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Computer literate
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Proficiency in English
Extra points for this
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6 months of customer service experience
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Previous experience in baggage handling or customer-facing role