Role: Same Day Scheduler and Next Day Scheduler
Location: 100% onsite in Phoenix, AZ.
Job type: Full time
Salary:$55k + Benefits
Exp: 3+ Years
Job description:
Need to be very customer service focused, analytical, focus on process improvement, experience with scheduler software ideally Trapeze. Similar industry vertical experience a big plus
- High School diploma or equivalent.
- Able to work in a fast-paced environment.
- Experience in paratransit scheduling utilizing Trapeze PASS, preferred.
- Possess excellent decision-making skills.
- Excellent attendance record.
- Excellent verbal and written communication skills.
- Telephone speaking and/or call center experience.
- Computer experience
#HP
The candidates should be knowledgeable of Paratransit operation/contracts, including:
- ADA rules
- Fix route vs paratransit
- 24/7 operations
- Scheduling software's
- Scheduling violations
Trapeze software experience is highly preferred but similar software exposure is OK
Job Type: Full-time
Pay: Up to $55,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
Experience:
- Trapeze: 3 years (Required)
Ability to Relocate:
- Phoenix, AZ 85003: Relocate before starting work (Required)
Work Location: In person