At Honest-1 Auto Care, we live by a simple philosophy – we only fix what needs to be fixed, and we do it right. That’s our purpose and our passion at Honest-1 Auto Care. This position is based at our highly successful East Cobb location, which has been open for 10 years and has an established customer abse.
Service Advisor
Duties:
- Provide excellent customer service by greeting customers and addressing their needs
- Schedule appointments and manage the service department's calendar
- Communicate with customers about their vehicle's service needs and provide accurate estimates
- Advise customers on necessary repairs and maintenance based on vehicle inspections
- Coordinate with technicians to ensure timely completion of repairs
- Maintain detailed records of customer interactions and service history
- Process payments and handle billing inquiries
Skills:
- Strong knowledge of automotive repair and maintenance procedures
- Excellent communication and customer service skills
- Ability to accurately diagnose vehicle issues and recommend appropriate solutions
- Proficient in using computer software for scheduling and record keeping
- Detail-oriented with strong organizational skills
- Ability to work in a fast-paced environment
As a Service Advisor, you will play a crucial role in providing exceptional customer service and ensuring the smooth operation of ourbusiness. If you have a passion for automotive repair, excellent communication skills, and enjoy working in a dynamic team environment, we encourage you to apply.
Note: Experience with shocks, struts, diesel engine repair, transmission, suspension, tire service, air brake, alignment, oil change, automotive sales, or brake repair is highly desirable.
Job Type: Full-time
Pay: $20.00 - $30.00 per hour
Expected hours: 40 – 45 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Day range:
- Monday to Friday
- No weekends
Shift:
Experience:
- Service Advisor: 2 years (Preferred)
Work Location: In person