Fetch is looking for an Operations Manager to lead the Florida region in providing optimal services and team member experiences. The Fetch Operations Team is the driving force of our strategy to bring apartment residents secure and convenient package delivery. We are looking for a process oriented operator with a passion for team building and engagement.
As a leader responsible for managing multiple facilities, you will lead a team of Warehouse Managers in driving key metrics towards fulfillment and last-mile deliveries. You will plan labor under the roof and over the road, ensure compliance in safety and people procedures, as well as solve big picture logistical challenges. Operations Managers are data-driven leaders focused on providing the optimal Fetch experience to clients and residents.
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Strategize labor to fit the needs of multiple facilities.
- Build positive trends in key metrics for fulfillment and last-mile delivery.
- Meet or exceed key metrics in cost for labor.
- Drive best practices for operational procedures.
- Manage facility maintenance and supply inventory for each warehouse.
- Handle progressive discipline for team members.
- Ensure compliance with standard of work for warehouse managers and supervisors.
- Work with account management to tackle logistical challenges affecting clients.
- Collaborate with corporate operations, safety and human resources.
- The will and drive to achieve, maintain and increase high standards.
- A bachelor’s degree from an accredited university.
- 3+ years of experience in a management position.
- 1+ years of experience in a position that involved employee engagement.
- Proficient with basic computer usage.
- Clear and concise with electronic and verbal communication.
- High-level of commitment towards prioritized decision making.
- Ability to thrive under pressure.
- Multi-tasking skills.
- Passionate about serving others.
- Comfortable in a fast-paced environment.
- Will be required to live in Palm Beach, Miami, Fort Lauderdale, or Orlando, Florida.
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Competitive pay rates
- Medical
- Dental
- Vision insurance
- 401(k)
- AD&D/STD/LTD
- Unlimited time off
Fetch is an equal opportunity employer, all applicants will be considered without discrimination on the basis of race, religion, national origin, age, sex, marital status, disabilities, gender identity or expression, sexual orientation, veteran status or any other characteristics protected by law.
Fetch is a last-mile off-site package delivery platform for apartment communities. We solve the package problem for property managers while adding a convenient amenity for residents.
Getting a package—whether it’s a meal plan, a hot pair of shoes, or a new couch is fun. We aim to keep it that way, because delivery happiness shouldn’t end with a lost package, a moldy perishable, or a box teasing you from inside a locked leasing office.
So we designed a solution that removes the package burden from property managers and gives residents a delivery experience worthy of their excitement. That is, we allow property managers to focus on their core business (not package delivery), and bring every package safely to its owner’s waiting hands.