Overview:
Club Pilates Helotes is seeking a motivated and friendly Sales and Customer Service Associate to join our team. We are expanding and there is opportunity to grow!
Front Desk Sales and Customer Service Duties:
- Membership Sales: Learn how to sell on value rather than price!
- Lead Management: Heavy phone work, calling leads who are interested in the studio and setting follow up tasks.
- Scheduling: Book leads into Intro classes and help clients with their schedules.
- Customer Service: Assist with account, app, billing, upgrades, downgrades and freezes. Provide thorough documentation on multiple systems!
- Social Media: Post on studio Facebook and Instagram pages. Canva expertise preferred.
- Front Desk: Create a positive studio atmosphere. Greet members by name and provide excellent customer service. Uphold studio policies with empathy for client needs, finding solutions where possible. Maintain cleanliness and organization
Requirements:
- Previous experience with membership sales or high end service
- Superior written and verbal communication skills
- Experience with CRM, POS, specialized software
- Outgoing personality, attention to detail, strong work ethic
Benefits:
We offer competitive pay rates and opportunities for career growth within our organization.
- Free Pilates classes
- Healthcare stipend for full time front desk sales and customer service associates
- Retirement account (based on length of time with the company)
- Bonus opportunities
- Growth opportunities
If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you!
Job Type: Part-time
Pay: From $15.00 per hour
Expected hours: 25 – 30 per week
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
Shift:
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Every weekend
- Monday to Friday
Application Question(s):
- What makes this the perfect job for you?
Work Location: In person