20 Best customer service manager jobs in New York, NY (Hiring Now!)

Tax Senior Manager - Private Client Services (PCS)
EisnerAmper LLP —New York, NY
You can design a career you’ll love from top to bottom – we give you the tools you need to succeed and the autonomy to reach your goals.
$120,000 a year
Real Estate SaaS Senior Customer Sales Support Manager
Simplex 3D —New York, NY
Help develop best-in-class customer, technical, and sales support functions in the US. Identify and communicate product capabilities, limitations, and…
$70,000 - $110,000 a year
Quick Apply
Customer Service Manager
City Metal Traders —Long Island City, NY
\* Interacting with customers and purchasing all grades of insulated electrical and communication wires, copper, brass, aluminum and stainless steel while…
$20 - $25 an hour
Quick Apply
Call Center Customer Care Manager
MyRegistry.com —Fort Lee, NJ
Bachelor's degree in Business Administration, Marketing, or a related field (relevant certifications in customer service management are a plus).
$65,000 a year
Quick Apply
Vice President of Workforce Management & Employee Services
Maimonides Medical Center —Brooklyn, NY
Bachelor’s degree in Human Resources, Business Administration, Healthcare Administration, or a related field (Master’s degree preferred).
$210,000 - $250,000 a year
Quick Apply
10d
Customer Experience Team Leader
Hibob —New York, NY
Experience with SaaS platforms and technical troubleshooting, with a demonstrated ability to diagnose and resolve customer issues effectively.
$98,000 - $132,000 a year
Quick Apply
10h
Client Solutions Manager (Robert Half Technology) - Midtown, NY
Robert Half —New York, NY
2+ years of business-to-business development experience and/or working in an IT-related field is preferred. Placement activities: Select well-matched candidates…
$62,000 - $110,000 a year
(Part Time) Customer Experience Manager
Stone And Strand —New York, NY
STONE AND STRAND is looking for an outstanding PT CX Manager in managing all post sale touchpoints with our customers from emails to phone calls, including but…
$26 - $34 an hour
Quick Apply
2d
Client Care Supervisor, The Landing Family Shelter
CAMBA —Queens, NY
The supervisor ensures smooth day-to-day supervision in social services and consults with professional and technical personnel to bring a multidisciplinary…
$75,000 - $80,000 a year
Quick Apply
Client Services Evening Supervisor/Seasoned Copy Operator
SPS North America, Inc —New York, NY
Drives operational improvements and solution design. Able to listen to and understand information and ideas presented through spoken words and sentences.
$19 - $20 an hour
Quick Apply
Customer Success Operations Manager
Dashlane —New York, NY
Work with the CS leadership to develop and execute the overall customer success strategy, aligning it with the company's vision and goals to drive customer…
$130,000 - $152,000 a year
Quick Apply
7d
Customer Service Manager
HealthyLine —New York, NY
Develop and implement strategies to improve overall customer satisfaction and retention. Analyze customer feedback and data to identify areas for improvement…
From $65,000 a year
Quick Apply
3d
Access Center Lead Agent - FPA Access Center (Call Center Experience Required)
Mount Sinai Health System —New York, NY
In the Access Center Lead Agent role within the FPA Access Center, you will be responsible for exemplifying patient experience while interacting with patients…
$21 - $34 an hour
Quick Apply
1d
Customer Experience Team Lead (NY, NJ or FL based)
Wonder —New York, NY
As all of our agents are remote, this role is remote, with the option to be hybrid if you are local to our NY or NJ office. In this role you will:
$62,400 a year
Quick Apply
Senior Manager, Customer Success (NY)
InfoSum —New York, NY
Develop a perspective on the viable use cases of InfoSum for each client, seek alignment from the client with support of manager to achieve leadership buy-in,…
$100,000 - $150,000 a year
Quick Apply
16h
Customer Success Manager
TicketManager —New York, NY
Learn and develop skills required to successfully drive expansion sales and the enterprise level. The CSM plays a critical role, leveraging both account…
$80,000 - $110,000 a year
Quick Apply
Client Success Manager
Ascend Clinical —New York, NY
Exhibit quick adaptability and an aptitude to master diverse CRM tools and phone systems. Collaborate with Ascend management to develop effective resolutions,…
$80,000 - $95,000 a year
Quick Apply
2d
Customer Service Manager 1
ALSTOM —Jamaica, NY
Required to have a valid license in accordance with New York State Motor Vehicle Laws and the ability to operate a company vehicle for work-related tasks.
$100,000 - $120,000 a year
Manager, Sales and Customer Service
Macy’s —New York, NY
Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; direct and manage team to meet or exceed performance…
$64,200 - $107,280 a year
Manager, Customer Experience
Conde Nast —New York, NY
Champion cross-functional communication, leading regular calls with customer service to identify and resolve issues.
$70,000 - $100,000 a year

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Tax Senior Manager - Private Client Services (PCS)

EisnerAmper LLP - New York, NY

Apply Now

Job Details

Full-time $120,000 a year

Qualifications

CPA
Public accounting
Finance
Master's degree
8 years
Business development
Master of Taxation
Bachelor's degree
Accounting
Enrolled Agent
Leadership
Accounting
Taxation
Tax experience
Marketing

Full Job Description

Job Description

At EisnerAmper, we look for individuals who welcome new ideas, encourage innovation, and are eager to make an impact. Whether you’re starting out in your career or taking your next step as a seasoned professional, the EisnerAmper experience is one-of-a-kind. You can design a career you’ll love from top to bottom – we give you the tools you need to succeed and the autonomy to reach your goals.

EisnerAmper is seeking a Tax Senior Manager to join the Private Client Services (PCS) practice. We are looking for a dynamic individual with the capacity to efficiently oversee multiple client engagements while also demonstrating proficiency in business development, marketing, and recruitment efforts. Furthermore, the ideal candidate will possess strong leadership skills and the aptitude to foster professional growth within our staff. This position offers flexibility in terms of office location, as EisnerAmper follows a hybrid working model and has offices available in the listed locations below.

What it Means to Work for EisnerAmper:

You will get to be part of one of the largest and fastest growing accounting and advisory firms in the industry
You will have the flexibility to manage your days in support of our commitment to work/life balance
You will join a culture that has received multiple top “Places to Work” awards

We believe that great work is accomplished when cultures, ideas and experiences come together to create new solutions
We understand that embracing our differences is what unites us as a team and strengthens our foundation
Showing up authentically is how we, both as professionals and a Firm, find inspiration to do our best work
Numerous Employee Resource Groups (ERGs) to support our Diversity, Equity, & Inclusion (DE&I) efforts

What Work You Will be Responsible For:

Supervise a team, foster strong client relationships, prospect and contribute to the establishment of a sustainable business. The individual will collaborate closely with Partners in an entrepreneurial environment that values exceptional client service and tax expertise.
Responsible for overseeing tax planning and compliance functions for ultra-high net worth individuals and their families, with a particular emphasis on clients in the financial services sector, such as hedge funds, private equity, and other investment-related individuals.
Possess comprehensive knowledge of hedge fund K-1 treatment, as well as a working understanding of trusts, estates, gifts, and charitable entities.
Directly engage with clients to deliver innovative tax planning, consulting, and compliance solutions.
Take on the primary review of complex tax returns and maintain regular communication with clients.

Cultivate and nurture relationships with clients, staff members, and external third-party client vendors.
Provide training and supervision to staff members, including reviewing and evaluating their work.
Occasional local travel to clients' locations may be required.
Actively solicit new client relationships and participate in client/potential client seminars to expand networking opportunities.
Stay updated on changes in tax laws, regulations, and accounting standards, and proactively apply new knowledge to client engagements.

Collaborate with other tax professionals within the firm to coordinate efforts, share knowledge, and ensure efficient and effective delivery of tax services.
Hold self and direct reports responsible for achieving developmental goals

Basic Qualifications:

Bachelor’s Degree in Accounting or equivalent field is required

8+ years of tax compliance, specialization in individual, fiduciary, estate and gift taxation
Recent Public Accounting experience
CPA or IRS Enrolled Agent Certification required

Preferred/Desired Qualifications:

Master’s Degree in Taxation or relevant field

Experience using GoSystems or CCH Axcess tax software

We strongly believe in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, EisnerAmper is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or protected veteran status, citizenship, or other protected characteristics under federal, state, or local law.

About our Private Client Services (PCS) Team:

The EisnerAmper Private Client Services Team connects family owned, closely held businesses and high net worth individuals with the solutions they need to reach their short- and long-term financial goals. Operating within a culture where we hold each other accountable to our standards of teamwork, creativity, and a genuine care for each other, we not only solve our clients’ problems, but offer proactive solutions for the future.

As one of the largest and fastest-growing service lines at our firm, we try to make a big group feel smaller. We're known for presenting options and pathways for our employees to grow as professionals. Here, you can not only discover what you’re passionate about, but pursue it.

Working with businesses of all sizes and across every industry, our typical client is atypical. Because of this, it’s important that we can think like entrepreneurs ourselves to gain a true awareness of our clients and their businesses, along with their unique operational and personal dynamics.

About EisnerAmper:

EisnerAmper is one of the largest accounting, tax, and business advisory firms, with nearly 4,000 employees and more than 350 partners across the world. We combine responsiveness with a long-range perspective; to help clients meet the pressing issues they face today and position them for success tomorrow.

Our clients are enterprises as diverse as sophisticated financial institutions and start-ups, global public firms, and middle-market companies, as well as high net worth individuals, family offices, not-for-profit organizations, and entrepreneurial ventures across a variety of industries. We are also engaged by the attorneys, financial professionals, bankers, and investors who serve these clients.

Should you need any accommodations to complete this application please email:

talentacquisition@eisneramper.com

#LI-AC1

#LI-Hybrid

Preferred Location:

New York

For NYC and California, the expected salary range for this position is between

120000

and

200000

The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law.

Apply Now

customer service manager jobs in New York, NY

Tax Senior Manager - Private Client Services (PCS)

Real Estate SaaS Senior Customer Sales Support Manager

Customer Service Manager

Call Center Customer Care Manager

Vice President of Workforce Management & Employee Services

Customer Experience Team Leader

Client Solutions Manager (Robert Half Technology) - Midtown, NY

(Part Time) Customer Experience Manager

Client Care Supervisor, The Landing Family Shelter

Client Services Evening Supervisor/Seasoned Copy Operator

Customer Success Operations Manager

Customer Service Manager

Access Center Lead Agent - FPA Access Center (Call Center Experience Required)

Customer Experience Team Lead (NY, NJ or FL based)

Senior Manager, Customer Success (NY)

Customer Success Manager

Client Success Manager

Customer Service Manager 1

Manager, Sales and Customer Service

Manager, Customer Experience

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