The company’s core philosophy is to create profit opportunities for its customers. We provide many value added services to help our customers succeed. Great people, superior service, customer education, targeted promotions, and a relentless drive to excel. You can count on us to be there for you!
At Century, we believe that the success of all of our employees is due to the excellent training and development that we offer. The key to any employee’s success is their strong personality to succeed and commitment to hard work. Harold Levinson Associates has one of the most extensive training programs in the industry. You will learn about all the brands we represent, selling and merchandising techniques, and will be cross trained in all departments within the organization.
We are seeking an IT SPECIALIST for our Rockville, MD location.
Responsibilities:
· Setup of hardware and equipment for workstations - new & existing.
· Ability to work with Office suite – Proficient in Outlook, Word, Excel, Powerpoint
· Provide system and equipment support for End Users.
· Maintain inventory of hardware, equipment, licenses, etc.
· Manage printers, scanners, network equipment, etc. Keep hardware up to date.
· Manage Office 365 environment, including users, groups, devices, storage, support, etc.
· Manage cell phones & cell service, including accounts, devices, and support.
· Manage phone system - setup, training, user support, directories, extensions, etc.
· Train employees on hardware functionality and software programs.
Qualifications ·
Associates degree in computer science preferred but not required, information technology or similar certifications.
· 2 years of experience as an IT Specialist or similar role.
· Experience in documenting processes and monitoring performance metrics such as KPI reports, etc.
· Exceptional interpersonal and communication skills.
Hiring Requirements
Education:
· Associates degree in Computer Science ,preferred but not required or IT Certifications or Work-
Related Experience ok
Years of Experience:
· 2 years of related IT Experience
· 1 year Microsoft Active Directory
· 1 year basic ERP and WMS knowledge preferred.
Knowledge, Skills & Abilities:
· Excellent communication skills
· Ability to diagnose technology issues quickly.
· Detail oriented with the ability to work in a fast-paced environment.
· Ability to learn new Systems/Applications
NCD is an equal opportunity employer. The job’s responsibilities and tasks may be modified and expanded over time.
Job descriptions are not intended as and do not create employment contracts. The organization maintains its
status as an at-will employer.
Job Type: Full-time
Pay: $55,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person