Job Description
Road to Recovery PT, PC is a Physical & Occupational Therapy practice with 5 locations throughout the tri-state area, serving our communities for over 20 years. We are currently seeking a front desk receptionist for our Boro Park location.
Responsibilities include but are not limited to:
- Communicating the importance of therapy to our patients
- Answering incoming calls promptly and in a customer service friendly manner
- Encouraging patients to keep their appointments, limiting cancellations
- Scheduling appointments for new and returning patients
- Completing new patient registration
- Collecting applicable payments
- Working closely with patients to ensure they meet their prescribed course of treatment
- Following up with past patients
- Knowledge of insurance eligibility & preauthorization process is a plus
Other general Medical Reception duties
Requirements:
- Strong work ethic
- Excellent customer service skills and a compassion for helping people
- Proficient with computers
- Team player attitude to coordinate with patients, therapists, and administrative staff
- Self-directed with organizing skills
- Can follow up and keep on task for patient scheduling/management
- Punctual and stable work schedule
Medical reception experience is a must'
Job Types: Full-time, Part-time
Pay: $18.00 - $20.00 per hour
Benefits:
- On-the-job training
- Paid sick time
- Paid time off
- Paid training
- Uniform allowance
Healthcare setting:
Medical specialties:
- Physical & Rehabilitation Medicine
Schedule:
Experience:
- physical therapy front desk: 2 years (Required)
Work Location: In person