Reports to: Practice Supervisor
Requirements:
Minimum 2 years’ experience with medical insurance
Must be able to read and communicate English language
Extreme attention to detail
Excellent typing and 10-key speed and accuracy
Superior mathematical skills
Good computer skills and knowledge of Word, Excel, EMR
Commitment to high level of customer service
Familiarity with both CPT and ICD-10 codes
Working knowledge of medical jargon and anatomy
Good communication skills
Principal Duties and Responsibilities:
To perform this position successfully, the individual must be able to perform each of the following essential duties: this is not an all-inclusive list.
Accurate entry of guarantor demographic and insurance information
Verify eligibility and benefits
Obtain pre authorization
Excellent customer service, over telephone and in-person
Ability to work independently and interact with patients, peers and providers.
Utilize personal initiative, maintain a steady level of productivity, able to multitask, must be a self-starter and supportive team member. Identify and resolve problems.
Communicate complete and accurate information to appropriate personnel in a timely manner.
Acknowledges patient’s rights on confidentiality issues, maintains patient confidentiality at all times and follows HIPAA guidelines and regulations.
Demonstrates flexibility and minimizes non-productive time and fills slow periods with activities that enables you to prepare to meet future needs of the office (organizing, housekeeping, assisting others etc.).
Other duties as assigned.
Professionally:
This position creates one of the first impressions people will get about our facility. How you look and behave matters a great deal. Be positive. Always greet patients and their families with a smile. Introduce yourself and be patient, courteous and helpful.
Participates effectively as a team member in the practice being accountable, helpful and welcoming to co-workers, providers and patients.
Adhere to dress code, appearance is neat and clean
Report to work on time, and as scheduled with flexibility to the schedule. Clock in and out accurately
Wear identification while on duty
Attends staff meetings, annual review, and in-services as scheduled
Represents the organization in a positive manner
Actively participates in Quality Improvement as directed
Comply with all standards and procedures
Job Type: Full-time
Pay: $19.00 - $22.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Health insurance
- Paid time off
- Vision insurance
Weekly day range:
- Monday to Friday
- No weekends
Experience:
- medical insurance: 2 years (Required)
Work Location: In person