A2 Hosting is currently seeking a Jr. System Administrator to join our team! The Jr. System Administrator will be responsible for monitoring server stability and assisting with investigating and solving internal technical issues to enhance the customer experience of our clients.
Working closely with a team of passionate professionals and leaders, the Junior System Administrator will be an integral part in ensuring that A2 Hosting is a leader in web hosting services.
This position is 100% fully remote.
Essential Duties and Responsibilities- Provide solutions to moderately technical issues from internal business units
- Monitor the A2 server farm for stability and take proactive and reactive measures to correct and prevent system issues
- Work together with our support teams to resolve any customer impacting server issues.
- Document system incidents for follow up
- Work closely with other internal departments on the best practices for monitoring and resolving issues when alerts are received
- Add, modify and remove monitoring checks as business needs change
- Perform related duties as assigned, within scope of practice, to ensure individual, team, and organizational success
Required Skills and Experience- 2+ years of Linux (CentOS/RHEL) System Administrator experience required
- Experience writing basic shell scripts to help automate routine tasks
- Exceptional verbal and written communication skills; ability to read, write, and speak effectively in English to communicate technical information with team members, customers, and leadership
- The ability to read technical documentation and execute commands based on a troubleshooting guide
- Basic troubleshooting knowledge in web hosting software such as Apache, MySQL and Exim in a CLI (SSH) interface
- Ability to work on your own or as a team in a fast paced and constantly changing environment.
Requirements for Internal Candidates
- A minimum of 6 months in current role
- Proven record at A2 Hosting of good performance and a history of proactive communication
- Experience with developing clear and concise documentation in current role