Inter-Con is currently seeking individuals for the position of Operation Specialist. All applicants must be flexible with their schedule.
Operations Specialist will report to the Tour Supervisor. The duties and responsibilities of the Operations Specialist will include but are not limited to the following:
Duties:
- Request additional Airport Security Agents (ASAs) to report to work.
- Assist in preparing roll call sheets.
- Contact ASAs for work assignments.
- Maintain requests for special posts/reassignment of ASA requests.
- Maintain special ASA posts/reassignment requests.
- File paperwork in the Tour Supervisor's office.
- Data input payroll information in "real-time•.
- Data input billing information in "real-time".
- Issue equipment to ASAs and maintain equipment issuance records.
- Assist, monitor and record information as needed or tasked.
- Prepare and review the Tour Summary sheet for accuracy.
- Distribute the Tour Summary sheet.
- Distribute all notifications in a timely, orderly fashion in a standardized format.
- Ensure the availability of copy, scanning and filing sheets.
- Answer the phone in the Tour Supervisor's office.
- Ensure ASA paperwork is all submitted as required.
- Ensure tablet for clocking in and out is.
- Provide, maintain, and file approved sign-in sheets of each tour at the end of each shift.
- Prepare a written report of each tour at the end of each shift as required.
- Perform other related duties as assigned.
Requirements and Qualifications:
1. Must possess at least three years of clerical or other office work experience.
2. Shall have a demonstrated knowledge of rotating manpower schedules for large operations (Dispatch)
3. Experience working in the security guard industry is preferred.
4. Bachelor's degree preferred.
5. Individual must possess excellent verbal and written communication skills.
6. Courteous, "customer-service" demeanor is required
Job Type: Full-time
Pay: $35.00 - $36.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Night shift
- On call
- Overnight shift
- Weekends as needed
Education:
- High school or equivalent (Required)
Experience:
- Security Operations: 3 years (Required)
- Schedule Management: 2 years (Required)
- UBOT Mitigation: 2 years (Preferred)
- Microsoft Office: 2 years (Required)
License/Certification:
- Driver's License (Preferred)
Ability to Relocate:
- Queens, NY: Relocate before starting work (Required)
Work Location: In person