We are the Westin San Diego Bayview, a luxury hotel located in the heart of downtown San Diego!
We are seeking experienced Guest Service Agents, to join our talented Guest Services team, join us today!
RESPONSIBILITIES:
- Follow our standard for guest relations at the Front Desk.
- Fully comprehend the front desk computer system.
- Be able to complete and ensure that a proper room rate verification report and housekeeping report have been accurately done and filed.
- Maintain proper operation of the P.B.X. console
- Ensure the maximization of room revenue through Rooms Merchandising.
- Check in Guests with amazing customer service skills
- Perform any other duty as required by management.
QUALIFICATIONS:
- 1 of 2 years of Hotel Front Desk Experience highly preferred
- Marriott Property / Experience highly preferred
- Must have flexibility of schedule, to include evenings, weekends and holidays
- Must have Hotel / Resort Property Management System (PMS) experience, LightSpeed highly preferred
Proud EOE / Pay Rate is $19.35/hour
Job Type: Full-time
Pay: From $19.35 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Food provided
- Health insurance
- Health savings account
- Paid jury duty
- Paid time off
- Referral program
- Vision insurance
Schedule:
- Day shift
- Evening shift
- Morning shift
- Night shift
Work setting:
Work Location: In person