American Rental is a fast-growing equipment rental company that rents and sells construction equipment to the construction industry. We are looking for a highly motived individual to join our team. This role is considered to be the heart of our operations. We are looking for someone to help us increase sales and improve our overall customer satisfaction.
BASIC JOB FUNCTION
This position services all walk-in business and existing customers phone orders to maintain and increase the company’s customer base. Achieve rental, sales, and service revenue goals by working directly with outside sales team and branch manager. This is an amazing full time Monday-Friday opportunity to continue to build the company's book of business and provide excellent customer service to existing customers as well as help bring new clients to the company. This is a true inside sales role that could potentially career path to outside sales or branch management.
- Heavy phone work taking orders from customers and outside sales team.
- Handles walk-in business as customers come to will call equipment from the branch.
- Prepares rental quotes for new and existing customers.
- Develops a referral network to assist in increasing the client base.
- May assist in orienting customer on equipment and vehicles.
- Assists in implementing, sustaining, and developing quality process improvements that focus on safety, financials, operations, and customer service.
- Asist the outside sales team in booking orders
- Assists dispatchers as needed
- Coordinate orders with the yard team
- Communicate daily with branch manager on issues
- Handle all branch billing, cash and charge accounts
EDUCATION AND EXPERIENCE REQUIREMENTS
- High School Diploma or equivalent
- 1 - 2 years customer service and /or sales experience in construction or manufacturing industry highly desirable
- Valid driver’s license
- Desire to drive sales
- Ability to multitask
- Passion for sales
- Hourly pay based off of experience
Job Type: Full-time
Pay: $20.00 - $30.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
License/Certification:
- Driver's License (Preferred)
Work Location: In person