Canon has a regular, part-time position available for an Office Service Clerk in Little Rock, AR. We are seeking a reliable candidate that is comfortable with local travel and has prior office service and/or mail handling experience. This is a long term opportunity with an innovative company!
This position is 20 hours per week.
CUSTOMER SERVICE
· Ensures total customer (internal & external) satisfaction through understanding of customer expectations, proactive problem identification/resolution, and maximizing opportunities to build relationships.
MAIL/PACKAGES/POUCHES
· Receive, sort, and deliver all incoming mail & packages according to assigned floors and within established time frames. Wrap, seal, weigh, affix postage and dispatch all outgoing mail/packages in accordance with postal regulations.
· Prepare special outgoing inter-office pouches sent to client affiliates as scheduled (if applicable).
· Package and process outgoing overnight items, i.e. Federal Express, UPS, etc., to meet client and vendor deadlines. Log and deliver incoming overnight packages within established time frames.
· Log outgoing and incoming items as required and review for accuracy/completeness.
· In some locations, may be required to walk and/or deliver by transportation any legal package in a timely and proscribed manner. Secure necessary signatures and documentation to confirm delivery.
SUPPLIES/COPYING/FAXING/ADMINISTRATION
· Organize and distribute supplies to client. Verify and log orders upon delivery. Monitor inventory of copy supplies, stock paper and toner and keep supply area neat (inclusive of convenience copiers).
· Handle items for distribution to a segment of or all of client employees, affiliates, dealers, etc.
· Estimate runtime on the small to medium photocopy jobs. Check all copies produced for quality and accuracy. Produce bound copies of work when requested. Deliver and pick up copy jobs.
· May provide minor maintenance of photocopy machine such as solving paper jams, placing service calls and routine cleanings.
· Operate facsimile machines; send and receive facsimiles. Keep complete and accurate logs of incoming and outgoing facsimiles. Where appropriate, generate activity and confirmation reports, and call the receiver to confirm receipt as necessary.
· Perform other administrative duties from inserting, copying and photocopying to faxing as needed.
· Due to changing technology in office automation, will be required to learn new features and functionalities of copying machines, faxes, scanning, shipping equipment as introduced at the site.
Job Type: Part-time
Pay: $17.50 - $18.00 per hour
Expected hours: 20 per week
Benefits:
- 401(k)
- Employee assistance program
- Employee discount
- Referral program
Schedule:
- Day shift
- Monday to Friday
Experience:
- mail handling: 1 year (Preferred)
- customer service: 1 year (Preferred)
- general office support: 1 year (Preferred)
Work Location: In person