Job Summary:
We are seeking a motivated Call Center Representative to join our team. The ideal candidate will handle inbound and outbound calls, providing exceptional customer service and support.
Duties:
- Answer incoming calls professionally and provide information about products and services
- Make outbound calls to follow up with customers or resolve issues
- Perform data entry tasks accurately and efficiently
- Communicate effectively with customers to understand their needs and provide solutions
- Analyze customer inquiries to determine the best course of action
- Maintain a high level of phone etiquette and professionalism at all times
Requirements:
- Proficiency in English
- Strong customer service skills with the ability to communicate clearly and effectively
- Excellent data entry skills with attention to detail
- Ability to handle a high volume of calls while maintaining a positive attitude
Job Type: Full-time
Pay: From $4,800.00 per month
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
Education:
- High school or equivalent (Required)
Language:
Work Location: Hybrid remote in Dallas, TX 75231