Job Summary: The Business Operations Manager is responsible for overseeing and managing the accreditation and licensing processes for the pharmacy, ensuring compliance with all applicable regulations and standards. This role also encompasses HR generalist responsibilities, including recruitment, employee relations, performance management, and HR policy implementation. The ideal candidate will have a strong background in regulatory compliance and human resources, with excellent organizational and communication skills.
Key Responsibilities:
Accreditation and Licensing:
- Manage and coordinate all activities related to pharmacy accreditation and licensing.
- Ensure the pharmacy meets all local, state, and federal regulatory requirements.
- Prepare and submit necessary documentation for accreditation and license renewals.
- Stay updated on changes in regulations and standards affecting pharmacy operations.
- Conduct regular internal audits to ensure ongoing compliance with regulatory standards.
- Liaise with regulatory bodies and accreditation agencies.
Human Resources:
- Oversee the recruitment process, including job postings, interviewing, and hiring of new employees.
- Manage employee onboarding and orientation programs.
- Handle employee relations issues, including conflict resolution, disciplinary actions, and terminations.
- Develop and implement HR policies and procedures.
- Administer employee benefits programs and ensure timely enrollment and updates.
- Conduct performance evaluations and support professional development initiatives.
- Maintain accurate and confidential employee records.
Other Duties:
- Collaborate with pharmacy management to develop and implement strategic initiatives.
- Provide training and education to staff on compliance and HR-related topics.
- Assist with other administrative tasks and special projects as needed.
Qualifications:
- Bachelor’s degree in Human Resources, Business Administration, Healthcare Administration, or a related field.
- Minimum of 1-3 years of experience in a similar role, preferably in a healthcare or pharmacy setting.
- Strong knowledge of accreditation and licensing requirements for pharmacies preferred.
- Solid understanding of HR principles and practices.
- Excellent organizational and time management skills.
- Strong interpersonal and communication skills.
- Ability to handle sensitive information with confidentiality and professionalism.
- Proficiency in HR software and Microsoft Office Suite.
Preferred Qualifications:
- Experience with pharmacy management software.
Working Conditions:
- This position may require occasional evening or weekend work to meet deadlines.
- The role involves working in an office environment within the pharmacy.
Job Type: Full-time
Pay: $55,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Weekends as needed
Work setting:
- Hybrid work
- Medical office
- Office
Work Location: Hybrid remote in Plano, TX 75075