Dental Office Front Desk Professional
Responsibilities:
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Maintain phones, greet and check in/out patients.
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Maintain a full schedule of patients daily.
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Assist patients with understanding and accepting their clinical diagnosis.
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Coordinate financial agreements for the patient's financial responsibility of dental treatment.
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Check and respond to voicemails and emails left for the office.
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Insurance eligibility verification.
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Submit electronic and manual claims.
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Enter insurance payments and explanation of benefits into patient charts.
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Appeal denied claims.
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Monitor the insurance aging report and follow-up on Account Receivables.
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Manage daily transactions including patient payments and insurance receipts.
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Send patient statements in cases that it is warranted.
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Miscellaneous administrative duties.
Required Experience:
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Bilingual preferred.
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A minimum of 2 years experience in dental office.
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Proficiency in Eaglesoft/ Open Dental preferred.
Required Skills:
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Teamwork: Work to develop friendly and supporting team atmosphere.
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Adaptability: Adapts to change in direction to support changing priorities.
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Communication: Expresses ideas clearly and concisely.
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Self-Management: Ability to multi-task and exhibit good time management and organization skills to maximize productivity.
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Functions effectively under pressure.