About this opportunity:
Join Ericsson as an Integration Engineer, an integral role where you will have the opportunity to manage and implement integration services. This role involves executing test cases to verify the flow and function of an integrated system. Heightened attention towards group directives, and legal, and financial obligations will ensure compliance and efficiency. You will also play a key role in maintaining and implementing E+OHS, data security, and privacy processes and tools on a global and local scale.
What you will do:
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Support on the Proactive Monitoring project working on Security Development
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Define integration strategies per contract to deliver excellent customer value.
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Articulate project scope, and estimate costs and time, while planning activities meticulously.
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Prepare, collect, and validate scripts prior to execution, ensuring accuracy to support the master plan.
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Define, prepare, and execute test cases for first-time-right results while diagnosing issues and taking corrective actions as required.
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Ensure the availability of OS, HW, SW, licenses, and configuration data in the correct format/version.
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Drive changes in processes and methods related to integration activities, always striving for more efficient and higher-quality delivery.
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Experience using cloud & associated CICD pipeline tools
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Basic networking knowledge for troubleshooting (Amazon Direct Connect, private/public subnets, Wireshark/review tools for SIP call trace)
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SIP/RTP and SIP over TLS
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Asterisk (test tool used to emulate a PBX/IVR or call hub)
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Security compliance for CPNI/PII (customer info), CDRs (call detail records)
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Designing for high-availability
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Daily hours flexibility to work with the team in PT/MT/ET time zones and rotating 24x7 support for pri 1 & pri 2
Nice to have:
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Communication with 3rd party vendor/partner (test calls, dashboard) - installation, configuration, troubleshooting.
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Knowledgeable or willing to learn about Verizon voice services (IPCC and IPT); e.g. basic inbound/outbound call flows
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Experienced with AWS
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Experience with Splunk
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PBX/IVR test tool installation/troubleshooting
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24x7 support (for pri 1 & 2 only