o Contributes to the analysis of business processes to identify and clarify requirements
o Contributes to improvements to business processes
o Is able to analyze and assess an organization's business model
- Requirements Documentation:
o Demonstrates an ability to express complex ideas clearly
o Facilitates analysis, classification and documentation of requirements
o Proposes an appropriate document-set for a project
o Publishes, distributes and facilitates sign-off of requirements documentation
o Manages changes to the requirements baseline
o Supports impact analysis on changes to requirement(s) through project lifecycle
o Gathers, clarifies and validates requirements
o Acts as interpreter who facilitates communication between clients and internal teams
o Anticipates, quantifies and resolves problems and issues with requirements
o Uses data and process modelling techniques to identify and clarify requirements
o Communicates with clients and internal teams to clarify and validate requirements
o Uses data and process modelling tools
o Demonstrates knowledge of testing strategies, plans and execution
o Participates actively in the development and execution of testing strategies and plans
o Designs user acceptance testing plans
o Monitors user acceptance testing and responses to problems
o Understands IT and project management concepts with an emphasis on Agile methodology
o Uses desktop productivity applications at a superior level
o Is aware of the societal impact of information and information technology to support adoption and change management activities