Office Assistant(Bilingual English/Spanish Required)
Office Assistant (Bilingual English/Spanish)
Our Just Cause:
At Konare Law, we strive to Create the Future Today for our clients. We understand that finding good counsel and the right firm to work with can be challenging, similarly to those that arise in the courtroom. Armed with our extensive knowledge and experience, our love for immigration and unique perspectives; we have created a Firm with the principal aimed to address the anxieties, insecurities, and fears of our clients with confidence and a thorough understanding of their circumstances.
How We Do Our Work:
We Create the Future Today for our clients by:
- Spending meaningful time with our clients to get to know them and their story.
- Performing the right assessments so we have a solid understanding of their case.
- Empowering our clients lives with useful information collected and created on their behalf.
- Creating an excellent work product with the information obtained.
- Providing superb customer service and support for our clients.
Ultimately, we obtain the right and just results for our clients by tackling and in most cases overcoming their anxieties, insecurities, and fears with competence, knowledge, and expectancy of what the future looks like today.
What We Do:
Konare Law is a boutique law firm specializing in removal proceedings and cases from the U.S. Citizenship and Immigration Services (USCIS), Department of State (DOS) and Department of Labor (DOL). Our attorneys are well prepared to address the needs of our clients domestically and internationally. We offer excellent litigation skills, high quality work with an array of experience in Immigration and Nationality Act, and experienced counsel in removal and deportation proceedings.
What does a Konare Law Office Assistant do?
The Office Assistant is responsible for ensuring exceptional customer service is delivered to potential and current clients, as well as assisting with administrative and financial duties which include the accuracy of all contract agreements and quotes.
Responsibilities
Manage all incoming calls.
Greet and assist visitors to appropriate staff.
Communicate effectively and professionally with attorneys, clients, and legal team.
Update records, with new payments, balances, and customers information.
Receive payments through various methods.
Quote all potential clients after consultations.
Create and maintain all retainer agreements.
Ensure contract accuracy when retaining a client.
Facilitates the preparation, negotiation, and execution of all contract agreements.
Obtain retainer down-payments during retention with the client.
Communicate with potential clients that have been quoted, but not retained on a 30-day cycle.
Ensures strict confidentially at all times.
*The firm reserves the right to add or change duties at any time. *
Skills
Excellent verbal and written communication.
Active listening.
Critical thinking.
Complex problem solving.
Proficient in Microsoft Office (Especially Excel).
Strong ability to multi-task effectively.
Strong organization skills.
Detailed oriented.
Strict adherence to legal confidentiality requirements.
Ability to effectively interact and communicate with attorneys, paralegals, and clients.
Skills in the negotiation and establishment of contractual arrangements.
Qualifications
Candidate should be motivated self-starters, who is able to work independently and communicate effectively with clients and the legal team.
Candidate must have a proven ability to thrive in a fast-paced environment.
Candidate should possess a demonstrated history of excellence in their career, as well as a passion for serving clients.
Candidate must have excellent customer service skills.
Candidate should have the willingness to cross-train for other job functions.
Requirements
Education: High School Diploma with one-year minimum experience in accounting.
Experienced: One-year of accounting experience and two years of customer service experience.
Bilingual: English/Spanish (Required)
Working for Konare Law:
Our Benefits
Konare Law strives to provide as many benefits to our employees as possible. We believe in giving back to our employees and encouraging them to grow professionally.
Health Benefits: Medical, Dental, and Vision
Long-Term and Short-Term Disability
Supplemental Insurances
Paid Time Off
Retirement Plan
Parental Leave
Professional Development Opportunities
Scheduled Hours
Monday – Friday 9AM – 6PM
Every Other Saturday 9AM – 2PM
Work Location
901 Ponce de Leon BLVD, Ste. 305 Coral Gables, FL 33134
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Experience:
- Customer service: 1 year (Preferred)
Language:
Work Location: In person