Front Desk Receptionist
Full time Front Desk Receptionist position available with our growing clinical rehab team. We are looking for an energetic, organized and health-oriented person to help organize and grow our office. You will act as the face of our company and ensure patients receive a heartwarming welcome. Must be knowledgeable with aspects of insurance billing and have an understanding of HIPPA. Experience in a health-care setting preferred.
Primary Duties and Responsibilities
● Greet and check in patients when they arrive.
● Schedule patient visits.
● Provide great customer service to our patients and other visitors in a friendly, courteous and helpful manner.
● Answer patient questions and provide assistance as needed.
● Distribute forms and paperwork to patients and check them over to ensure that required fields are completed properly.
● Collect payments and optimize patient’s satisfaction by completing the check in and check out process accurately.
● Verify insurance.
● Answer phone calls and respond to emails.
● Maintain work area and waiting room in a neat and orderly manner.
● Help keep our records and work areas clean and organized.
● Manage inventory of necessary office supplies and coordinate reordering.
· Perform other clerical/administrative duties as assigned.
· Work with 3rd party company for insurance processing and billing.
Skills
● Proven work experience with excellent customer relations.
● Solid knowledge of MS Office, particularly Excel and Word.
● Excellent communication and people skills.
● Detail oriented.
● Good organizational and time management abilities.
● Ability to identify bottlenecks and enhance systems consistently.
● Must be an excellent multitasker and enjoy a high volume, fast paced atmosphere.
● High personal ethics and self-motivation working with the team and independently.
● Strong desire to help others!
● Ability to work the following schedule:
Monday, Wednesday, and Friday 7am-2pm
Tuesday and Thursday 12pm-7pm
Experience
● College Degree Preferred
● 2+ year Front Desk (required)
● 1+ Office Manager (preferred)
Job Type: Full-time
Pay: From $37,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
Work setting:
- Clinic
- Inpatient
- In-person
- Rehabilitation center
Application Question(s):
- Are you able to commit to the following schedule: Mon, Wed, Fri 7am-2pm; Tues, Thurs 12pm-7pm?
Education:
Experience:
- Medical receptionist: 2 years (Required)
Ability to Relocate:
- Irving, TX 75038: Relocate before starting work (Required)
Work Location: In person