Job Summary:
We are seeking a friendly and organized Host/Host to join our team. The Host/Host will be the first point of contact for guests, providing exceptional customer service and creating a welcoming atmosphere.
Responsibilities:
- Greet and welcome guests in a courteous and professional manner
- Seat guests efficiently and ensure proper rotation of tables
- Provide guests with menus and describe daily specials
- Assist in taking accurate food and beverage orders using POS system
- Deliver orders to tables promptly and accurately
- Address guest inquiries and resolve any issues or complaints promptly
- Upsell additional menu items and beverages to enhance the guest experience
- Process payments accurately and operate the cash register effectively
- Maintain cleanliness and organization of the host stand and dining areas
Qualifications:
- Previous experience in a hospitality or restaurant setting is preferred
- Strong communication and customer service skills
- Familiarity with POS systems, preferably Aloha POS
- Ability to work in a fast-paced environment while maintaining a positive attitude
- Knowledge of phone etiquette and reservation systems is a plus
- Understanding of basic math for order accuracy and payment processing
- Ability to work collaboratively with team members to ensure guest satisfaction
Join our team as a Host/Host, where you can showcase your excellent communication skills, provide top-notch guest services, and contribute to creating memorable dining experiences for our guests.
Job Types: Full-time, Part-time
Pay: $16.48 - $19.84 per hour
Expected hours: 40 per week
Benefits:
- Employee discount
- Flexible schedule
Physical setting:
Shift:
- 10 hour shift
- Day shift
- Evening shift
Weekly day range:
- Every weekend
- Monday to Friday
Ability to Commute:
- Montgomery, TX 77316 (Required)
Ability to Relocate:
- Montgomery, TX 77316: Relocate before starting work (Required)
Work Location: In person