Director, Information Systems
POSITION DESCRIPTION
The Director of Information Systems works with the Vice President and the Manager of Information Technology to meet the application system and software solution requirements of the agency. This goal is conducted through the evaluation and implementation of packaged and off-the-shelf applications as well as project management of internal and external resources for custom-built software. The Director of Information Systems will also support and enhance the use of all existing software applications throughout the organization. The position will also oversee staff responsible for database reporting and IT training.
POSITION SPECIFIC COMPETENCIES
1. Proactively learn software applications to enhance current use and manage relationships with vendors to provide support and problem-solving for user issues.
2. Collaborate with outside vendors and internal staff to support and manage the implementation of commercial software applications.
3. Provide project management support for internal and external resources for commercial and custom software products including requirements definition, Quality Assurance (QA)/testing, implementation, documentation, and training.
4. Coordinate relationships with vendors, consulting firms, and other individuals as necessary for continued development and support of new and existing custom software applications.
5. Evaluate and prepare documentation for current business processes and organizational structures to meet technical and functional specifications of potential new software applications.
6. Research and find possible software and technical solutions that can be integrated into existing application frameworks to increase productivity and meet business needs.
7. Manage reporting of data including creation of standardized reports for internal and external presentations across the Agency and development of tools for efficient use of data in the management of programs and services.
8. Responsible for oversight of data integrity across software applications.
9. Manage training for internal staff on desktop productivity software as well as Agency-wide applications and other technology tools.
10. Manage software development and software support staff.
11. Proactively continued technical training in the latest technology.
12. *Perform all other duties as assigned.
POSITION REQUIREMENTS
EDUCATION
· Bachelor’s degree in MIS, Computer Science, or Business Management.
LICENSURE/CERTIFICATIONS
· None
EXPERIENCE
· Three (3) experience with implementing and/or developing information systems and software solutions using the software development life cycle.
· Management experience needed, with three (3) years of management experience preferred.
· Experience supporting and/or using medical billing software, electronic medical records, or other health care applications a plus.
· Experience in a non-profit organization preferred.
· Experience with MS SQL, .Net development, SharePoint, and Power BI desired.
KNOWLEDGE, SKILLS, AND ABILITIES (KSAs)
· Advanced computer software and hardware knowledge and skills
· Excellent written and oral communication skills are needed.
· Ability to troubleshoot a variety of computer problems.
· Ability to Interact with staff with a service orientation.
· Ability to stay organized while executing multiple projects.
· Ability to keep a professional, confidential work environment.
Job Type: Full-time
Pay: Up to $125,000.00 per year
Schedule:
Education:
Experience:
- Management: 3 years (Required)
- implement & develop information systems & software solutions: 3 years (Required)
- software development life cycle: 7 years (Required)
- supporting and/or using medical billing software: 7 years (Required)
- electronic medical records: 7 years (Required)
- health care applications: 7 years (Required)
- non-profit organization: 7 years (Required)
- MS SQL: 7 years (Required)
- .Net development: 7 years (Required)
- SharePoint: 7 years (Required)
- Power BI: 7 years (Required)
Ability to Commute:
- Houston, TX 77007 (Required)
Work Location: In person