Job Summary:
Join the American Medical Student Association as a Membership Associate and support our Membership Team across all facets of AMSA’s membership operations. This role encompasses administrative duties, direct member engagement, and support through national and international initiatives.
Key Responsibilities:
- Support the Membership Managers and all internal team members and departments in accomplishing the Association’s mission, vision, and goals.
- Administrative duties include but not limited to: managing membership email account, phone, Olark chat assignments and various administrative duties as assigned.
- Responsible for daily database entry to membership databases. Facilitates web-based enrollment and renewals for members and updates information on web pages as necessary; ensures membership information system is accurate and meets the needs of the department and other users. Tracks contact with members to ensure that all profiles are comprehensive and current.
- Manages membership accounting and billing responsibilities to include but not limited to preparation of membership renewal notices and dues invoices. Prepares monthly deactivation reports for membership cancellations or dues billing amount changes and updates member records accordingly.
- Responsible for management of membership mailings; including welcome information and gifts.
- Assists in data quality management.
- Using the database and the merchant processing system to process credit card payments or refunds when required.
- Some travel to in person meetings or chapter visits as necessary. Supporting members and staff at in person AMSA events.
- Leading or supporting interactive virtual sessions with chapter leadership and general membership.
- Various administrative duties as assigned.
Requirements:
- 1-2 years of experience in membership database management and administrative responsibilities.
- Proficiency in MS Office Suite, GSuite, Salesforce, Slack, and SmartSheet.
- Excellent communication skills in both written and verbal forms; ability to interact professionally with all levels of the organization.
- Strong organizational skills, with the ability to manage multiple tasks and projects simultaneously.
- Some travel may be necessary.
Physical Requirements:
- Ability to move frequently and lift objects up to 50 pounds.
- Requires extended periods of sitting during administrative tasks.
Why Join AMSA?
- Remote work.
- Opportunity to work with a leading association that impacts medical students globally.
- Engage in meaningful work that supports future medical professionals.
Apply Today!
Enhance your career while contributing to the success of medical students worldwide. Visit AMSA.org to learn more about our mission and values. Follow us on social media @AMSAnational to stay updated on our initiatives.
Job Type: Full-time
Pay: From $36,000.00 per year
Schedule:
- Day shift
- Monday to Friday
Experience:
- Administrative: 1 year (Required)
- Database management: 1 year (Preferred)
- Salesforce: 1 year (Preferred)
Work Location: Remote