Responsibilities:
- Receive, review and process import documentation from overseas agents/customers.
- Handle bookings from oversees agents and coordinate the move to destination.
- Knowledge of various transportation modes including air freight, LCL, FCL as well as knowledge of domestic trucking and rail movements.
- Understand agent fees and pricing per client in order to process invoices accurately.
- Timely billing a job.
- Update shipment status, issue arrival notice and obtain entry documents for customs entries. Communicate with customs brokers to confirm customs release status.
- Prepare customs entries.
- Arrange freight release.
- Respond in a timely manner to customer requests on shipment status by phone or email.
- Follow up bookings received from overseas agents and customers.
- Open import and manage files
- Adhere to all domestic and international shipping regulations.
- Perform any other related tasks as required or assigned by your supervisor or manager.
- Participate in building company’s reputation in the industry.
- 2+ years of experience in international freight forwarding services.
- Industry Knowledge and ability to present related information in a way that makes sense to all audiences, organizations and/or groups to foster full appreciation for offered services.
- Be capable to build good relationships with customers at all levels.
- Excellent communication skills: Outgoing, positive, engaging in conversation and willing to give up your free time to interact with the public. This requires the skill of public speaking and the ability to speak comfortably in front of a group.
- Strong problem-solving and critical thinking skills.
- A good team player.
Job Type: Full-time
Pay: $15.00 - $25.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience:
- Logistics: 1 year (Required)
- Freight Brokers & Agents: 1 year (Required)
License/Certification:
Work Location: In person