Job Summary:
We are building a team of dedicated Front of House Managers to oversee the daily operations of our restaurant and entertainment venue. The ideal candidate will ensure exceptional customer service, manage the dining area (hosts, servers, and bar staff) , and coordinate with the kitchen staff to provide a seamless dining experience.
Duties:
- Supervise and train front-of-house staff on service standards and procedures
- Manage reservations, seating assignments, and waitlists
- Handle customer inquiries, comments, and complaints promptly and professionally
- Monitor inventory levels for front-of-house supplies and place orders as needed
- Ensure compliance with food safety regulations by maintaining a clean dining environment
- Oversee cash handling procedures and reconcile daily sales reports
- Collaborate with the kitchen team to expedite food service efficiently
Qualifications:
- Proven experience in customer service and hospitality management
- Familiarity with Toast POS system or similar restaurant management software
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment while maintaining a positive attitude
- Previous experience in food preparation or kitchen operations is a plus; We do offer training.
This position offers competitive pay including tips and bonus opportunities, based on experience and qualifications. If you have a passion for delivering exceptional service in a dynamic and fun restaurant setting, we invite you to apply for the Front of House Manager role.
Job Type: Full-time
Pay: $38,000.00 - $45,000.00 per year
Benefits:
- Employee discount
- Flexible schedule
- Paid training
Experience level:
Restaurant type:
- Bar
- Casual dining restaurant
- Fine dining restaurant
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
Weekly day range:
- Monday to Friday
- Rotating weekends
License/Certification:
- Driver's License (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Ability to Commute:
- Gallatin Gateway, MT 59730 (Required)
Work Location: In person