Obtains insurance pre-certification as needed for diagnostic procedures, treatment, medication, or surgery.
Books surgery and completes all associated surgery paperwork, prepares consents, etc.
Schedules pre-admission testing for patients by contacting PCP or hospital
Assures that any special surgical instruments/devices or DME have been ordered for surgery and post op care
Sends completed pre-admission testing to appropriate surgery location prior to patient surgery
Prepares x-rays and other patient information for doctor to take to surgery
Completes disability forms or other documents requested by patients, reviewing with physicians as needed
Works with Patient Accounts department to ensure that hospital charges or consults are entered for billing and works to resolve any missing ticket reports or answer any coding questions
Provides coverage for vacation/sick calls from other clinicians
Develops and maintains pre-op patient education program. May be class format or one-on-one incorporating printed materials, audio/visual aids, etc. to ensure patients receive and understand pre-operative instructions
Places prescription refill orders at direction of physician