Description:
With outstanding customer service, the Flagger is responsible for directing the flow of event traffic to authorized parking spots in a safe expeditious manner.
Position Responsibilities:
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Maintain a positive attitude and smile when interacting with guests.
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Direct motorists to parking areas or parking spaces, using hand signals or flashlights.
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Keep vehicle and/or pedestrian traffic moving as needed to avoid backups.
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Resolve customer requests, questions, and complaints with integrity and poise, provide information on parking procedures and/or policies.
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Lift, carry, and/or remove barricades in order to open or close parking areas.
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Actively look for ways to assist guests.
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Maintain accurate information about all events to properly respond to guest inquiries.
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Maintain control of issued equipment, e.g., stop sign paddles, light wands, radios, etc.
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Attend training classes as directed by supervisor.
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Keep the assigned area clean.
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Any other duties as assigned.
Requirements:
Education:
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High school diploma, or the equivalent preferred.
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ATSSA Flagger Card: Nevada Flagger Card preferred
Qualifications:
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An ability to work flexible shifts/hours, including days, evenings, weekends, and holidays, at varying locations.
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Must have reliable transportation and excellent attendance.
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1 (one) year customer service experience preferred.
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Must present a professional, friendly image and appearance.
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Ability to maintain confidentiality of sensitive information.
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Work cooperatively with others
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Excellent oral and written communication skills.
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Able to read, write, and comprehend instructions and information in English.
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Ability to use personal computer and hand-held applications.
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Must be able to multitask in a fast pace and high-volume environment.
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Attention to detail.
Physical Demands:
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Finger and hand dexterity.
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Requires the ability to distinguish letters, numbers and symbols.
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Noise levels are distracting or uncomfortable.
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Ability to stand for long periods of time.
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Ability to work outdoors in varying weather conditions including extremes of hot or cold in addition to wet environments.
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Job requires the following motions: climbing, stooping, bending, twisting, pushing, pulling, squatting, occasional lifting; up to 15 pounds, stretching, sitting, walking on uneven ground and stairs.