Interpower Corporation is currently seeking a team-oriented candidate to join the Customer Service Team. Our Customer Service Representatives meet the needs of customers through friendly and professional communication, accurate order entry, and timely problem-solving. The position is full-time, Monday through Friday, 8:00 a.m. to 5:00 p.m., and will be on-site at our Oskaloosa, Iowa facility.
Candidates should possess excellent written, verbal, and listening skills that are accurate and concise; a strong desire to delight customers through individual and team contributions; ability to pay close attention to detail and have previous computer experience. Previous customer service experience in a similar position is desired.
Benefits include:
- Team-orientated environment
- Competitive benefits package includes health insurance and 401(k) with company match
- Skill-based learning and assessment provides opportunities for compensation advancement
Responsibilities include, but are not limited to, the following:
- Delights customers with service via phone or e-mail that is accurate, cheerful, professional, fast, and thorough
- Accurately prepares correspondence and documents customer transactions within various computer programs.
- Applies basic Interpower product and resources knowledge, critical thinking, and problem-solving skills to research, trouble shoot, and assist customers in finding the right Interpower product and/or service for their needs.
- Develops and maintains rapport with departmental and company-wide team members for on-going collaboration and conflict resolution.
Optimally, candidates should possess or provide the following: a good work ethic, an employment history, be team and detail oriented, be proactive and flexible to changing circumstances, and must do their part in maintaining a safe work environment.
Qualified candidates can apply direct through Indeed, via our website at www.interpower.com/join-our-team, or via email to jobs@interpower.com.
Equal Opportunity Employer
Pre-offer background check required
Pre-employment physical and drug screen required
Job Type: Full-time
Pay: From $16.50 per hour
Expected hours: No less than 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
Experience level:
Shift:
Weekly day range:
Work setting:
Experience:
- Customer service: 1 year (Preferred)
Ability to Relocate:
- Oskaloosa, IA: Relocate before starting work (Required)
Work Location: In person