Office Administrator
Overview: We are looking for a Dental Office Administrator with a customer service mentality. The idea candidate would have at least one year of previous customer support and office administrative experience. We value a healthy and upbeat environment in the office, so whoever we hire will need to be a team player.
Hours:
Mon. : 7:45am-12pm, 1pm-4:30pm
Tues. : Off
Wed.: 7:45am-12pm, 1pm-4:30pm
Thurs.: 7:45am-12pm, 1pm-4:30pm
Fri.: 7:45am-12pm, 1pm-4:30pm
Personality: Do your friends describe you as, “Type A”? Do you see a cluttered desk and immediately want to organize it? Do you love making lists? Are you a, “go-getter” who takes initiative? Would your friends describe you as kind and patient? If yes, then you are the kind of person we’re looking for!
Primary Responsibilities:
- Patient service
- Insurance verification and troubleshooting
- Must be kind and courteous.
- Must be empathetic to patients and respond in a respectful way, even if someone is being challenging.
- Answering the office phone
- Must be an excellent communicator who always puts the patient first.
- Must be a self-starter, who can work with minimal assistance/supervision.
- Taking detailed notes for callbacks.
- Checking patients in & out
- Must be courteous and upbeat.
- Excellent multi-tasker.
- Comfortable working a register.
- Data administration
- Must be a detailed worker, who can efficiently input patient data.
- Must be tech savvy.
- Will assist in charting (as needed).
- Communication with affiliate offices and pharmacies
- Transferring patient records.
- Calling in prescriptions.
- Prior experience desired.
Secondary Responsibilities:
- Traditional office administrative activities
- Front and back office organizing & cleanup.
- Monitoring office and dental supply levels.
- Monitoring the cleanliness of the waiting room & office space.
- Lending a hand for other staff members as needed.
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
- Employee discount
- Health insurance
- Paid time off
Schedule:
Education:
- High school or equivalent (Preferred)
Work Location: In person