JOB DUTIES
â— Assists with training associates under the supervision of the Assistant General Manager
â— Assists with motivating staff through positive reinforcement, and leading by example
â— Attends required meetings and training
â— Assists with conducting departmental and other required meetings for which she/he is responsible
â— Assists with ensuring that established back-up procedures (reports, equipment, etc.) are in place
â— Assists with ensuring that all departmental policies and procedures are adhered to
â— Acts as the BEAR Miracle in a Bottle Property Champion marketing and inventory.
â— Assists with monitoring guest arrivals, ensuring special requests are met. Coordinates group arrivals and departure when needed
â— Monitors room inventory and status, ensuring the proper room type is available upon guest arrival
â— Ensures a professional image (physical appearance, demeanor, and verbiage used) is portrayed at all times by associates under his/her supervision.
â— Monitors cleanliness and neatness of departments for which s/he is responsible.
â— Monitors inventory of front desk, back office, and breakfast supplies, and assists with placing orders with approval of management, in a timely manner.
â— Assists with ensuring proper communication within department by use of meetings, notice boards, log books, memos, etc.
â— Communicates verbally and written with other departments, therefore promoting a seamless operation.
â— Monitors market/pantry operations, i.e., cleanliness, merchandising, and inventory. Place orders in a timely manner.
â— Reviews the guest credit report, addressing any issues with management in a timely manner
â— Assists with preparing a weekly schedule for breakfast associates, with the approval of management.
â— Reviews departmental checklists, conducting random audits to ensure that tasks are completed as required
â— Assists with monitor departmental expenses, including payroll, keeping costs at or below budgeted guidelines
â— Participates in safety initiatives and is an integral part of the Safety Committee.
â— Completes incident reports, taking appropriate action. Notifies appropriate parties
â— Performs role of Supervisor on Duty as needed
â— Participates in the BEAR activities and other company sponsored community service & fundraising events.
â— Additional duties may be added at any time at the discretion of management.