Do you enjoy serving customers but are tired of the working hours of retail or food service? Looking for a career, not just another job? Many of our recent hires came from retail or food service establishments and tell us being a Member Service Representative (Teller) is “like retail but not retail.” They enjoy serving our members while appreciating a more consistent schedule and professional working environment that provides career development and advancement opportunities.
TruNorth Federal Credit Union is seeking a* Part-time *Member Service Representative* (Teller)* to join their growing team in Ishpeming. TruNorth Federal Credit Union is headquartered in Ishpeming, MI with over 40 employees with locations in Ishpeming and Marquette. This is a part-time nonexempt position expecting to work 20-29 hours primarily working the later shift until 6 p.m. during the week and frequently working Saturdays from 9 a.m. to 1 p.m. This position will be primarily based in Ishpeming but may be expected to work in Marquette on an as needed basis.
A Member Service Representative (Teller) is responsible for providing excellent front-line member service while performing a broad variety of duties including opening/closing accounts, processing deposits/withdrawals, assisting members with checking account/debit card problems, performing a variety of account maintenance, and answering member questions regarding credit union products and services. This position requires excellent customer service skills to serve members both in person and over the phone, attention to detail to perform a variety of tasks with accuracy and efficiency, and a strong sense of personal integrity with the ability to communicate and work as a part of a larger team.
Minimum Education: High School Diploma or the equivalent
Minimum Experience: One year of customer service or cash handling related experience
Preferences: Experience in a financial institution. Post high school education or training.
Compensation: Minimum $14/hour. Compensation is commensurate with qualifications/experience. Full benefit package including:
- 10% Employer 401K retirement contribution (after 6 months)
- Paid Time Off
- Paid Time Off to Volunteer
- Paid Holidays
- Tuition Reimbursement
Job Type: Part-time
Pay: $14.00 per hour