Job Summary::
The Medical Coordinator is responsible for assessing, facilitating and monitoring all components of client medical services. This includes but is not limited to: Transcribing medical information, assisting with medical assesments, providing support to the Lead and Assistant Lead Medical Coordinators and/or Regional RN, developing reports, acting as a liason between SWK medical department and contracted Primary Care Providers (PCP) etc. Additional responsibilities include ensuring compliance with Office of Refugee Resettlement (ORR), state licencing, and SWK policies and procedures. #SWCR
Essential Functions::
- Advance typing and computer skills required along with ability to transcribed and understand medical
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Maintain SWK’s electronic health record and ORR’s UAC portal by transcribing and updating regularly.
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Responds to client’s medical complaints and urgent medical needs immediately.
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Consults with LMC ALMC, Regional RN, DCS Medical, and PCP when a medical need arises or for any medical guidance clarification.
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For every youth, ensures prescribed and over the counter (OTC) medications are correct and in accordance with prescribing provider’s orders.
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Prepare youth for the initial medical examination (IME), take vital signs, and complete any needed medical questionnaires.
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Assist the medical providers’ staff with examination procedures when needed, such as patient screening, triage, and acting as a witness.
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Dispense medication according to SWK’s policy and procedure for assistance of self-administration of medication (ASAOM) and licensing standards.
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Collect, maintain, and submit daily, weekly, monthly, quarterly, and annual reports to supervisor as required.
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Assist with training new employees as directed by supervisor.
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Maintain all medical inventory by reconciling daily.
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Educates and counsels youth as directed by the PCP concerning medical status, disease, treatment, and prevention of disease and other health related topics.
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Schedules and coordinates medical appointments as directed by contracted PCP. Ensures transportation and supervision is provided for these appointments.
Other Functions::
- Able to react to change productively and handle other essential tasks as assigned.
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Develop and maintain effective communication and working relationships with staff, co-workers, physicians, and UM team.
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Collaborate, develop, and expand medical, dental, and other related services (e.g., labs, X-rays) with medical providers.
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Able to react to change productively and handle other essential tasks as assigned.
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Maintain Health Information Privacy HIPAA.
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Respond and comply to individual emergency medical needs immediately.
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Maintain professional, confidential, and ethical standards guidelines by Southwest Key and other entities.
Qualifications and Requirements::
- High School Diploma/GED
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Minimum of 1 year employment experience working with children and/or adolescents
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6 months to one year of experience working in a medical setting (can include clinical hours worked in a certification program)
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Advance typing and computer skills.
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Bilingual. (Spanish/English). Ability to read, analyze, and interpret common medical reports and legal documents.
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Cleared tuberculosis test results.
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Immunization documentation: Tetanus, diphtheria, pertussis (Td/Tdap), Varicella, Measles, mumps, rubella (MMR), Hepatitis A and B.
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Cleared background check from appropriate entity.
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Cleared drug test results (for Texas programs only).
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Comply with annual training requirements/licensure/certifications if applicable.
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Valid Drivers’ License.
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Willingness to work a flexible schedule and be on-call evenings and weekends.
PREFERRED:
Preferred Multilingual: Turkish, Arabic, Punjabi, Hindi, Bengali, Portuguese
Must demonstrate exceptional:
REASONING ABILITY: Communication skills, ability to communicate and respond to common inquiries or
complaints from both clients and staff from a variety of disciplines, addressing complaints and resolving problems.
Skills Preferred:
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Certification as a Medical Assistant, Nursing Assistant, Phlebotomist, or any other healthcare related field
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Associate and/or bachelor’s degree
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Cultural competence and sensitivity to the needs of a diverse Unaccompanied Minors population.
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Experience must focus on community-based programs, and/or direct practical experience with UM.
Physical Demands::
- Bending, stooping, and lifting a minimum of 15-25 lbs. required to complete daily tasks.
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Must have the ability to remain in standing position for extended periods of the workday
Work Environment::
Ability to work a flexible work schedule is required dependent upon the department, facility, or program in which s/he works, and job duties assigned. Work schedules are subject to variation from time to time depending on the needs of the department, facility, or program. The work is performed in a shelter setting, which operates 24 hours a day, 7 days a week, 365 days a year. To satisfactorily perform all job duties for this position, medical provider and staff are expected to be available to work at any time as directed by his/her supervisor. Ability to travel in and out State if needed of the time.