Job Overview:
We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients.
Duties:
- Answer incoming customer inquiries via phone, email, and chat
- Assist customers with product information, pricing, and availability
- Process orders, returns, and exchanges
- Upsell products or services to increase revenue
- Perform data entry tasks accurately and efficiently
- Analyze customer needs and recommend appropriate solutions
- Communicate effectively with customers to ensure satisfaction
- Handle and resolve customer complaints in a professional manner
Experience:
- Previous experience in sales or customer service preferred
- Proficiency in English; bilingual or multilingual abilities, especially in Spanish, are a plus
- Strong communication skills both verbal and written
- Ability to work in a fast-paced environment while maintaining attention to detail
Join our team and enjoy competitive pay, opportunities for growth, and a supportive work environment. If you have a passion for delivering excellent customer service, we would love to hear from you!
Job Type: Full-time
Pay: $10.00 - $13.00 per hour
Expected hours: 40 per week
Benefits:
- Flexible schedule
- On-the-job training
Experience level:
Shift:
Weekly day range:
Work setting:
Ability to Commute:
- Houston, TX 77084 (Preferred)
Ability to Relocate:
- Houston, TX 77084: Relocate before starting work (Required)
Work Location: In person