Job Overview: Four Seasons Residence Club Aviara is looking for a Guest Service Attendant. The primary responsibility of this role is to provide exceptional service to our owners and guests by assisting with their luggage, providing information about the Residence Club’s amenities, shuttling, and ensuring a seamless and enjoyable experience during their arrival, stay and check-out.
What you will do
- Greet owners and guests upon arrival and assist with efficient luggage handling
- Provide information about the Residence Club’s amenities and local attractions
- Handle guest inquiries and special requests in a courteous and helpful manner, exceeding
expectations as needed.
- Coordinate with the Front Office team to ensure smooth arrival and check-out processes.
- Shuttle guests and/or provide transportation information
What you bring
- Excellent personal presentation and interpersonal skills.
- Physical stamina to lift up to 75 lbs.
- A flexible schedule with the ability to work all shifts, weekends and holidays.
- Previous experience in customer service, preferably in a Front Office setting.
What we offer:
- Hourly Rate: $18.50
- 401(k) Retirement Savings Plan
- Excellent training and development opportunities
- Exclusive discount and travel programs with Four Seasons Hotels and Resorts
- Complimentary dry cleaning for employee uniforms
- Complimentary employee meals
Schedule & Hours:
- Full Time
- Early mornings, days, evenings, weekends, and holidays
Join our team and be part of creating memorable experiences for our guests!
Job Type: Full-time
Pay: $18.50 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Food provided
- Free parking
- Health insurance
- Health savings account
- Paid time off
- Parental leave
- Referral program
- Tuition reimbursement
- Vision insurance
Schedule:
Work setting:
Experience:
- Hotel experience: 1 year (Preferred)
Ability to Commute:
- Carlsbad, CA 92011 (Required)
Work Location: In person