Personal Banker (BNC National Bank - Mandan, ND Branch)
Due to a recent promotion, we are looking for a replacement Personal Banker for our Mandan branch at BNC National Bank. If you are experienced in cash-handling, provide excellent customer service, and have a positive and friendly demeanor, we encourage you to apply! Come grow with the BNC Team!
Why BNC?
We are not just colleagues, we are a TEAM. We CARE about YOU. At BNC National Bank, you will gain valuable career knowledge and skills while enjoying outstanding benefits, generous paid time off, and a positive work environment.
BNC National Bank employees work together to have fun while making a positive impact within our local communities. We strive to provide professional and friendly service while exceeding the expectations of our customers and our marketing and referral partners.
Job Summary:
As part of our consumer deposit and relationship management team, as a Personal Banker you will provide the proactive, friendly and efficient customer service that builds our consumer and small business customers’ trust and loyalty. Personal Bankers provide professional delivery of all primary deposit and withdrawal services to clients, to include all teller functions as well as opening of new checking, savings, certificates of deposit, retirement and ODP accounts.
Compensation:
$17.00 - $19.00 / hour + opportunities for incentive bonuses! \*\*Wage is a range and depends on level of experience\*\*
Schedule:
- Full-time, 40 hours per week
- 8 hour shift, Monday-Friday
- Rotating Saturdays at Bismarck branches (9am -12pm)
Benefits:
- Medical, Dental, & Vision Insurance
- Health Savings Account/Flex Account
- 401(k) w/Company Match
- Company-Paid Life & AD&D Insurance Policy
- Unum Supplemental Plans
- FREE Gym Membership
- Employee Assistance Program
- Generous Paid Time Off (120 hours per year)
- Paid Sick Time (48 hours per year)
- Paid Holidays
- Premium Checking Account
- Discounted Consumer Loans
Essential Job Functions:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions.
- Cultivate knowledge of products, services, and customer interests.
- Establish, maintain, and deepen customer relationships to achieve branch performance goals and provide excellent customer service.
- Identify and promote products aligned with customers’ financial and business needs.
- Efficiently open accounts, and accurately complete documentation to open and maintain accounts.
- Protect BNC and our customers by strictly following policies and procedures, maintaining bank security, and the confidentiality of customer information.
- Provide back-up support to branch with day-to-day operational transactions.
Qualifications:
Skills & Behaviors
- Friendly and professional etiquette
- Customer service focused
- Excellent verbal and written communication skills
- Great multitasking and organizational skills
- Detail-oriented
- Ability to think critically, and to work well independently and as part of a team
- Additional business, sales, or communication education or training a positive
- Proficiency with Microsoft Office Suite
Experience
- One year experience and proficiency handling cash.
- Minimum one year experience providing a high level of customer service.
- Previous Bank Teller experience a bonus.
- Working knowledge of bank deposit procedures, lending and credit products, new account opening procedures
- Experience promoting products and basic sales skills
Education
- High School Diploma (or GED) or better
- College education preferred
BNC National Bank is an EEO/AA employer: women, minorities, the disabled, and veterans are encouraged to apply.
Experience
Required
- 1 year(s): Customer Service
- 1 year(s): Cash Handling
Education
Required
Skills
Required
- Excellent Communication
- Interpersonal Skills
- Customer Service
- Intermediate Microsoft Office Skills
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Benefits:
- 401(k)
- 401(k) 5% Match
- 401(k) matching
- AD&D insurance
- Bereavement leave
- Dental insurance
- Dependent care reimbursement
- Employee assistance program
- Employee discount
- Flexible spending account
- Gym membership
- Health insurance
- Health savings account
- Life insurance
- Opportunities for advancement
- Paid orientation
- Paid sick time
- Paid time off
- Paid training
- Parental leave
- Prescription drug insurance
- Professional development assistance
- Referral program
- Retirement plan
- Vision insurance
- Volunteer time off
- Wellness program
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed