Surgery Authorization Specialist
Our mission is to provide exceptional quality and compassionate musculoskeletal care to our community. The Surgery Authorization Specialist ensures procedure(s) are properly authorized as scheduled and communicates to patients, facilities, and physicians in an efficient and timely manner.
What to Expect
Pay: Starting at $19.50 per hour
Location: Chandler, Arizona
As you join our mission to provide exceptional and compassionate musculoskeletal care to the Greater Phoenix community, you can expect to be supported with:
● A robust benefits package, including medical, dental, and vision coverage; basic life, disability, and pet insurance; paid time off and holidays; 401k with company contribution and profit share; wellness reimbursements, and more.
● State-of-the-art facilities and resources equipped with the advanced technologies and equipment you need to excel in your role, enhance patient outcomes, and facilitate your professional growth.
● Career development and ongoing opportunities for advancement, including specialization and leadership roles within our fast-growing organization.
● A collaborative and supportive culture that encourages open communication between physicians and staff, teamwork, and a commitment to best-in-class patient care. Our practice consistently scores 4.9 out of 5 in patient satisfaction.
● A profit-sharing bonus structure that includes outcomes and satisfaction.
As a Surgery Authorization Specialist, you’ll get to:
· Verifies all necessary information and records information in patient's medical record regarding surgery and any surgical related patient needs
· Obtains accurate benefit information, prior authorization and accurately calculates estimated surgical and surgical DME patient pre-payments for all practitioners (Surgeon, Assistant Surgeon, etc.)
· Accurately builds Surgical Case Management in EMR
· Communicates with patients, in a timely manner, regarding authorization and estimated patient out of pocket cost
· Collects all applicable estimated patient out of pocket costs for surgery and DME prior to surgical event
· Assists Surgery Scheduler with coordination of necessary equipment, surgical assists, and anesthesia relative to surgeries as needed
· Ensures timely communication of authorization to all surgical facilities as appropriate
· Communicates necessary information to patients, staff, and physicians in a timely manner
· Answers telephone, screens call, clears voicemail, returns patient calls in a timely manner
· Available to answer physician, patient, and staff questions regarding patient's upcoming surgeries
· Updates patient information in EMR
· Assists in training and orienting of new staff
· All other duties as assigned
Your experience should include:
· High school diploma or GED.
· Minimum 1-year experience of medical/surgical authorization and/or benefit eligibility.
· Knowledge of medical terminology and anatomy.
· Excellent written and verbal communication skills.
· Understand/Perform training on practice management software.
· Continue to expand knowledge of practice management software as updates occur.
· Follow all Standard Operating Procedures.
Preferred Qualifications:
· 2 years of experience surgery scheduling and authorization.
About OrthoArizona
Dedicated to serving the Greater Phoenix community since 1994, OrthoArizona is the largest and most accomplished physician-ownedorthopedic and musculoskeletal care group in Arizona. Our premier team of more than 200 healthcare providers, including over 70 orthopedic specialists, serves all orthopedic and sports medicine needs from 25 orthopedic clinics across the Valley.
Job Type: Full-time
Pay: From $19.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Ability to Relocate:
- Chandler, AZ: Relocate before starting work (Required)
Work Location: In person