Ironside HR is seeking for a full-time, permanent Production Coordinator to join our growing team! This position would be fully in office, Monday – Friday working core hours from 9:00AM – 5:00PM
The Opportunity:
- Full-time, permanent, fully in office (remote/hybrid is not permissible)
- Monday – Friday, 9:00AM – 5:00PM
- This position would report directly to the company’s VP of Operations
- Production Coordinator would be responsible for helping maintain high customer satisfaction by overseeing routine outreaches to client point of contacts to evaluate their satisfaction or any current needs they may have
- Production Coordinator will help with the training/on-boarding of new production team members (recruiters and salespeople) in the navigation of tools/resources/platforms the Company has invested in
- Production Coordinator will be responsible for serving as a liaison between the company’s Leadership team and individual staff production team members
- Production Coordinator will be instrumental in helping with producers’ audits, evaluations, and maintaining KPI tracking metrics and spreadsheets
- Assist the VPO in beta-testing and improving the Company’s current platforms, protocols, and resources
- Other duties as assigned
Qualifications:
- Associate’s or Bachelor’s Degree is highly preferred or equivalent job experience
- Preferable to have at least 1-2 years of experience in Customer Service, Client Relations, or Corporate Communications
- Must be highly proficient in Microsoft Office applications, especially Word and Excel
#TT
Job Type: Full-time
Pay: $35,000.00 - $38,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
Application Question(s):
- Do you understand that this position is in the office from Monday - Friday?
- Do you understand that this position is NOT a hybrid or remote position?
Ability to Commute:
- Dallas, TX 75206 (Required)
Ability to Relocate:
- Dallas, TX 75206: Relocate before starting work (Required)
Work Location: In person