BASIC PURPOSE:
Under minimal direct supervision, responsible for assisting with coordination of referrals, authorization, verification of benefits, and record keeping.
TYPICAL DUTIES:
Job Duties:
Referrals:
- Coordinate intake of new patients’ referral via fax, email or by phone.
- Obtains patient records and full demographic data; enters the information into the computer for pre-registration.
- Verifies insurance and obtains referral
- Updates and relays information about patient referral to clinical staff and patient.
- Reviews referral reports for add-on referral. Follows up on any pending referrals.
- Assembles final paperwork to submit to PCP office to complete referral process
- Faxes and answers any calls in regards to refers or eligibility.
- Establishes work relationships with PCP offices on referral list.
- Answer patient calls in regards to referrals, eligibilities or to process payments.
- Obtains authorizations for any surgeries scheduled.
- Performs all other duties as assigned.
Medical Records:
· Make sure correct medical consent formed has been signed by the patient or legal guardian.
· Retrieve and summit only require date of service.
· Summit only our medical documentation and lab or pathology reports that our Dr’s and Mid-level Provider have requested.
· Document all outgoing mail and scanned all outgoing mail send by mail and fax only, for patients do not email any information.
· Must follow HIPPA guidelines at all times
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Weekly day range:
Education:
- High school or equivalent (Preferred)
Work Location: In person