Badger Plug Company, the world's largest provider of roll suspension and protection solutions, is seeking a Customer Service Representative.
Essential Functions:
1. Take customer orders and perform post order functions.
2. Process sales inquiries, follow-ups and sampling.
3. Ensure accuracy and customer satisfaction through attention to detail.
4. Assist outside sales personnel in various directed functions and projects.
5. Work effectively with all departments in the organization.
6. Participate in trade shows as needed.
7. Report activities to Vice President Sales.
8. Contribute to team effort by accomplishing related results as needed.
9. Provide back up support to others within the sales department.
Minimum Qualifications:
1. 2 year degree in Sales and/or Marketing with 3 years minimum experience or 5 years equivalent experience.
2. Demonstrate a positive, professional and enthusiastic attitude, while being self-motivated, with a desire to help the customer.
3. Review, interpret and analyze inquiries and recommend appropriate solve actions.
4. Intermediate math skills.
5. Excellent communication skills, both oral and written.
6. CRM or data entry system knowledge preferred.
7. Basic to intermediate Word and Excel.
Job Type: Full-time
Pay: From $28.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
Weekly day range:
Work setting:
Education:
Experience:
- Customer service: 2 years (Preferred)
Work Location: In person