Job Title
Business Development Manager
Summary/Objective
Established in 1999, Neta Scientific, Inc. is one of the industry’s largest distributors of specialized life sciences and chromatography supplies. Neta Scientific, Inc. facilitates the global science disciplines and the clinical marketplace to conduct innovative research and development in a more efficient and effective way through centralizing access to superior supplies, services and supply chain management with a customer-centric approach.
We work and live by a distinct set of principles, known endearingly at Neta Scientific, Inc. as The Neta Way. Every interaction with our clients and staff is grounded in our values drawn on our foundation as a familyowned company. We do this by demonstrating:
- Integrity
- Mutual Respect
- Flexibility
- Corporate Citizenship
- Innovation
Our Business Development Manager will be responsible for developing and managing existing account customer relationships in the assigned territory, overseeing the contract, and driving growth. The candidate will be a “hands on” account management professional with a sense of ownership and ability to navigate complex organizations and processes. This position is expected to uphold the mission and values established by the organization.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Meet or exceed sales targets as assigned by management, achieved through strategic account management and relationship building
- Monitor existing customer contracts and understand contractual obligations and commitments
- Drive profitable portfolio management, while ensuring a high level of customer and supplier expectations
- Evaluate customer requests and maintain high service levels with timely responses to pricing, volume, issue resolution and support activity
- Assist in contract negotiations and proposals with both key accounts and suppliers
- Develop sales & marketing plans to drive growth for contract accounts.
- Coordinate and lead quarterly business reviews, monitor established performance metrics and scorecard reports
- Compile and analyze data for customer metrics
- Report on account performance and communicates frequently to both the senior leadership team and internal cross functional teams
- Analyze competitive data and develops new methods of cultivating existing business relationships as well as identifying new business opportunities.
- Ability to be persistent in navigating complex organizations to identify and influence key decision makers.
- Attend trade shows.
- Participate in education and training conferences on selling and marketing programs.
- Keep informed of new products, services and other general information of interest to customers and suppliers.
- Maintain an in-depth knowledge of complete line of service offerings and can effectively communicate our value proposition to the client
- Enter contacts, opportunities, and cases into our CRM
- Perform other job-related duties and responsibilities as may be assigned from time to time
Competencies (knowledge, skills and abilities)
- Customer/Client Focus
- Detail oriented
- Self-starter
- Business Acumen
- Strong project management skills
- Good organizational, analytical and problem-solving skills.
- Presentation Skills
- Time Management/Prioritization Skills.
- Executing for results that meet or exceed business goals.
- Holistically and Fluidly balances Technical Knowledge with a High level of Emotional Intelligence and Organizational Savvy that translates into building trusting relationships.
Supervisory Responsibility
This position has no direct supervisory responsibilities but does serve as a coach and mentor for other positions in the department.
Work Environment
This is an office based or remote role depending on location with frequent travel within the territory.
Position Type/Expected Hours of Work
Neta Scientific, Inc. normally is open for business from 8:00 am to 5:30 pm, Monday through Friday. You will be assigned a work schedule and you will be expected to begin and end work according to the schedule. To accommodate the needs of our business, at some point we may need to change individual work schedules on either a short-term or long-term basis.
Travel
As required to meet the business needs of the organization, customers and suppliers.
Required Education and Experience**
- BA/BS Degree from an accredited institution or Related Work Experience
- 3 years of experience in account management, customer service, or other related roles Advanced level skills in Microsoft Office suite (Word, Excel, PowerPoint, etc.)
Preferred Education and Experience
- BS in Science related field (i.e. Biology, Chemistry)
- MBA preferred
- 3+ years of experience in account management
Additional Eligibility Qualifications
**We strongly encourage recent graduates and/or those with equivalent work experience who want to broaden their career opportunities to apply. You must be highly motivated, driven and can learn quickly the consumables business and to take prudent calculated risks and can think outside of the box. We will provide on-the-job training to develop a foundational knowledge of our products. However, it will require one to have an aptitude for the related science field. We are seeking people who want to be challenged and thrive in a fast paced and dynamic environment. We are a fast-growing and diverse company looking for people who can rise to the challenge.
Work Authorization/Security Clearance (if applicable)
Neta Scientific, Inc. performs a Criminal and Credit Background evaluation strictly for the purposes of employment with Neta Scientific, Inc.. Information obtained will be held confidentially and not used for any other purpose but to validate a candidate's qualifications for employment.
AAP/EEO Statement
Neta Scientific, Inc. is an Equal Opportunity Employer that does not discriminate based on actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. The Company will endeavor to make a reasonable accommodation to the known physical or mental limitations of qualified employees with disabilities unless the accommodation would impose an undue hardship on the operation of our business. The Company will endeavor to accommodate the sincere religious beliefs of its employees to the extent such accommodation does not pose an undue hardship on the Company's operations.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Job Type: Full-time
Pay: $60,000.00 - $80,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
Supplemental pay types:
Location:
Work Location: Remote