Position Summary:
Under the supervision of the Director of Dietary Services, will perform a variety of food services, including serving food to employees and visitors. Also, is responsible for the cleanup and stocking of the cafeteria and food preparation areas.
Position Responsibilities:
Clinical / Technical Skills (40% of performance review)
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Maintains serving line in a clean, neat and organized manner; requests replenishments as needed
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Serves hot and cold food on serving lines to visitors and employees.
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Replenishes the salad bar and keeps it clean.
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Replenishes silverware, napkins, cups straws, condiments, etc.
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Makes coffee; ensures coffee machines stay full and clean
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Ensures all beverage containers are full, i.e., soda, ice tea, juices.
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Clears any soiled dishes, trash from tables.
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Wipes down tables and chairs in the cafeteria throughout the day with a hospital-approved cleaner.
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Clears soiled dishes/trays; scrapes refuse into garbage containers; loads dishes/trays onto cleaning racks; rinses dishes/utensils.
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Disposes of trash/garbage in the appropriate manner
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Loads and operates dishwashers: trays, dishes, cups, silverware; inspects cleaning to assure quality.
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Puts clean dishes and utensils away.
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Washes specified items by hand: pots, pans, knives, etc.
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Cleans refrigerators, freezers and other cafeteria equipment.
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Mops floors as scheduled and as needed.
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Puts away stock inventory; notifies supervisor when stock item needs ordered.
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Performs special cleaning duties as assigned by supervisor.
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Maintains a good working relationship within the department and with other departments.
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Treats patients/families/visitors with respect and dignity
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Observes infection prevention and control practices at all times; processes food items according to safe food handling procedures.
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Operates equipment safely and correctly.
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Supports and maintains a culture of safety and quality.
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Perform other duties as assigned.
Safety (15% of performance review)
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Strives to create a safe, healing environment for patients and family members
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Follows all safety rules while on the job.
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Reports near misses, as well as errors and accidents promptly.
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Corrects minor safety hazards.
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Communicates with peers and management regarding any hazards identified in the workplace.
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Attends all required safety programs and understands responsibilities related to general, department, and job specific safety.
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Participates in quality projects, as assigned, and supports quality initiatives.
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Supports and maintains a culture of safety and quality.
Teamwork (15% of performance review)
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Works well with others in a spirit of teamwork and cooperation.
- Responds willingly to colleagues and serves as an active part of the hospital team.
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Builds collaborative relationships with patients, families, staff, and physicians.
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The ability to retrieve, communicate, and present data and information both verbally and in writing as required
- Demonstrates listening skills and the ability to express or exchange ideas by means of the spoken and written word.
- Demonstrates adequate skills in all forms of communication.
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Adheres to the Standards of Behavior
Integrity (15% of performance review)
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Strives to always do the right thing for the patient, coworkers, and the hospital
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Adheres to established standards, policies, procedures, protocols, and laws.
- Applies the Mission and Values of SUN Behavioral Health to personal practice and commits to service excellence.
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Supports and demonstrates fiscal responsibility through supply usage, ordering of supplies, and conservation of facility resources.
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Completes required trainings within defined time periods, as established by job description, policies, or hospital leadership
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Exemplifies professionalism through good attendance and positive attitude, at all times.
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Maintains confidentiality of patient and staff information, following HIPAA and other privacy laws.
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Ensures proper documentation in all position activities, following federal and state guidelines.
Compassion (15% of performance review)
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Demonstrates accountability for ensuring the highest quality patient care for patients.
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Willingness to be accepting of those in need, and to extend a helping hand
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Desire to go above and beyond for others
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Understanding and accepting of cultural diversity and differences
Education
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Required: High school diploma or GED. CPR and hospital-selected de-escalation technique certification.
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Preferred: Some college courses
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Maintains education and development appropriate for position.
Experience
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Required: Three years of experience in a food service line or restaurant setting
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Preferred: One year in a hospital dietary department. Previous experience in a behavioral health setting