We are seeking a dynamic and personable part-time Front Desk Receptionist to manage client communications in the afternoon and present a welcoming presence to our clinic. Envision being the hero of the waiting room, aiding our therapists and clients, handling daily administrative duties, and greeting families with warmth. Your tasks will include scheduling appointments, fielding incoming calls, emails, and addressing customer queries. If you possess experience as a secretary or administrative assistant, or have familiarity with an outpatient therapy environment, this opportunity may be the perfect match for you! As a Front Desk Receptionist on our team, you will play a pivotal role in fulfilling our mission and vision, which is to empower families today for a brighter tomorrow.
Responsibilities
- Answer and direct phone calls
- Place phone calls related to inquiries and customer services
- Organize and schedule appointments
- Write and distribute email, correspondence memos, letters, faxes and forms
- Maintain a filing system
- Maintain waiting room cleanliness
- Provide general support to clients and families
- Collaborate with senior leadership to ensure quality customer service experience for families and clients
Skills
- Proven experience in a secretarial role and/or outpatient therapy setting
- Knowledge of office management systems and procedures
- Working knowledge of office equipment, like printers and fax machines
- Proficiency in MS Office and Google Workspace
- Excellent time management skills and the ability to prioritize work
- Attention to detail and problem solving skills
- Excellent written and verbal communication skills
- Strong organizational skills with the ability to multi-task
- High School degree; additional qualification as an Administrative assistant or Secretary will be a plus
Job Type: Part-time
Pay: $13.00 - $17.50 per hour
Expected hours: 20 – 25 per week
Benefits:
Healthcare setting:
- Clinic
- Outpatient
- Private practice
Medical specialties:
Schedule:
- Afternoon shift
- Monday to Friday
Application Question(s):
- Are you available to work afternoons 2pm or 3pm until 6pm Monday-Friday? If not, please let us know your availability?
Work Location: In person