Job Description
Chastang Ford, Houston, TX Parts Manager
KEA Advisors is conducting a search for Chastang Ford who is seeking a successful parts manager for its Houston, TX location. The role is focused on earning and keeping customer trust and achieving best-in-class parts department financial and operational performance. Accountability, commitment, integrity, and passion for excellence in parts operations is a must.
Compensation ranges from approximately $84,000 annually contingent on experience + $6,000 annual car allowance as well 4% of Selling Gross Profit of the Parts Department per Ford Financial Statement.
Benefits:
- 401k plan with company matching
- Paid Holidays
- Paid Vacations and Birthday
- Medical, Dental, Long Term Disability, Critical Illness, Accident, Vision and Aflac plans
- Company paid Short Term Disability and Life Insurance
- Monthly dealer contributions to qualified Health Savings Accounts
- Employee discounts on vehicles, parts, and service work
Role Overview:
As the Parts Manager, you will report directly to the Fixed Operations Director/General Manager, leading the charge in optimizing departmental performance. Your focus will encompass everything from maximizing sales volume and gross profit to nurturing a culture of exceptional customer service and employee satisfaction.
Key Responsibilities:
- Supervise all aspects of the Parts Department, ensuring efficient operations and exceptional customer service.
- Drive sales and profitability through strategic inventory management and sales initiatives.
- Foster a positive and nurturing environment for all parts associates, leading by example.
- Maintain high ethical standards and uphold customer privacy and satisfaction protocols.
- Collaborate with other department managers to resolve issues and optimize overall dealership performance.
Primary Duties:
- Daily Monitoring of sales performance by all parts counter associates in relation to forecast by utilizing daily tracking tools.
- Daily monitoring and tracking of ASR parts availability and lost sales.
- Monitor parts obsolescence daily.
- Monitor and supervise factory stock order process and parts obsolescence return process.
- Work with other fixed operations department managers on daily problem resolution.
- Daily Monitoring of CSI index for current month and taking corrective action for negative results.
- Report daily to fixed operations director in all aspects of parts department operations; identify problem areas, performance against goals, CSI progress etc.
- Discuss daily with fixed operations director any parts / service interface issues that may be negatively impacting goal attainment or compromising effective inventory management.
- Work daily with individual parts counter associates on sales performance, up-sell opportunities, CSI issues etc.
- Monitor out of line expense conditions and work with fixed ops manager and controller for resolution.
- Monitor out-of-line asset management conditions related to the parts department. i.e.: open parts tickets, parts days supply, parts obsolescence, special order parts, parts WS receivables, parts returned checks etc. and provide problem resolution through disciplined action plans.
- Consistent attendance to the dealership weekly asset meeting to stay informed of above conditions.
- Work with all parts department associates to ensure that daily instruction and formal training is adequate to prepare all associates for successful completion of individual job objectives.
- Counsel service department associates in areas of deficiency within their area of performance.
Responsible for the Following Schedules:
- Open parts ticket report/WIP report
- Daily DOC/MIS
- WS receivable schedule
- Other parts receivables
- Parts returned checks, receivables schedule
- Various associate productivity and inventory management tracking reports provided by DMS
Competencies:
- Energetic and forward-thinking with high ethical standards.
- Analytical thinker with strong technical and operational focus.
- Well-organized team player with excellent communication skills.
- Trustworthy mentor with a decisive "big picture" perspective.
- Proficient in DMS systems.
If you are up for the challenge of taking a leader in commercial truck dealership parts operations to the next level, please apply.
Timeline:
- Applications will close July 1st
- You will be notified by July 8th if you have been selected for an interview.
- Anticipated start date is August 1, 2024
Summary:
Job Type: Full-Time
Salary: Approx. $84,000 annually + Commission + Car Allowance
Benefits:
- 401k plan with company matching
- Paid Holidays
- Paid Vacations and Birthday
- Medical, Dental, Long Term Disability, Critical Illness, Accident, Vision and Aflac plans
- Company paid Short Term Disability and Life Insurance
- Monthly dealer contributions to qualified Health Savings Accounts
- Employee discounts on vehicles, parts, and service work
Day Range: Monday – Friday
Ability to commute/relocate: Houston, TX Required
Job Type: Full-time
Pay: From $90,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
Ability to Commute:
- Houston, TX 77026 (Required)
Ability to Relocate:
- Houston, TX 77026: Relocate before starting work (Required)
Work Location: In person