Administrative Assistant (Full Time) - Denham Springs, LA
- Receive and route incoming calls and communications. Perform administrative and clerical duties.
JOB DUTIES & RESPONSIBILITIES
- Receive all incoming phone calls. Provide callers with information and/or route calls to appropriate personnel.
- Receive general emails (those not sent to a specific employee). Reply with information, and/or route emails to appropriate personnel.
- Receive deliveries and incoming mail. Sort for distribution to appropriate personnel. Route purchase orders, delivery ships, and invoices to accounting department.
- Type correspondence, envelopes, and memos.
- Enter data as directed by Customer Care Service Manager.
- Maintain the professional appearance of the reception area. Greet customers and other visitors. Offer coffee and other refreshments to guests.
- Maintain management databases and binder of all master forms as directed by manager.
- Maintain filing systems and department files.
- General office duties familiarity with basic office equipment.
- Assist Customer Care Coordinators with receiving homeowner calls and emails for warranty service. Gather warranty service request information. Keep a detailed log of all warranty service requests in homeowner files.
- Review service requests against closing dates and the warranty manual. If any items are not warranted or out of builder warranty, inform customer which items are not warranted or out of warranty and explain why. Offer referral contact information if requested by homeowner for trades they may contact to assist with repairs.
- Assist with scheduling warranty inspection and scheduling warranty service work with homeowners, Customer Care Technician, trade contractors, or other field personnel.
- Complete other duties as assigned.
JOB REQUIREMENTS & SKILLS
- Minimum 2 years of experience in an administrative support role; residential construction experience preferred.
- High School diploma or equivalent required.
- Must be proficient in Microsoft Office Suite (especially Word, Excel and Outlook).
- Must possess strong customer service and interpersonal skills.
- Requires basic analytical skills. Excellent written and verbal communication skills.
- Positive, upbeat demeanor with a can-do attitude.
- Ability to multi-task in a fast paced environment with attention to detail.
COMPENSATION
- Salary is based on experience
BENEFITS
- DSLD Homes offers a benefits package for full-time employees that includes, but is not limited to, medical, dental and vision coverages, 401(k) with employer match, long term disability, life insurance, paid vacation, and holidays.
- Please visit www.dsldhomes.com for more information.
DSLD is an Equal Opportunity Employer
#CB
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance