RAW is a fun and energetic upscale retail company with a focus on animal health. We believe in spending time educating our employees and allowing them the ability to find solutions for our customers. Our employees are a combination of Trader Joes and Vineyard Vines individuals that focus on finding the right highly nutritious food for the pets while having fun. We encourage and support employees furthering their education within and outside our industry.
We are looking for people who are bright, personable, pet lovers and interested in nutrition. RAW has an extensive training program to get you up to speed on the industry and key products so don't worry if you don't have a dog food background. If you have a great personality and like to learn then we can do the rest.
We are looking for a result-driven retail Sales Associate to be responsible for all sales job duties, from generating leads to closing sales. Sales Associate duties and responsibilities include working closely with customers to determine their needs, answer their questions about our products and recommend the right solutions. You should be able to promptly resolve customer complaints and ensure maximum client satisfaction. To be successful as a Sales associate, you should stay up-to-date with product features and maintain our store’s visual appearance in high standards. Ultimately, the duties of a sales associate are to achieve excellent customer service, while consistently meeting the store’s sales goals.
Responsibilities
- Ensure high levels of customer satisfaction through excellent sales service
- Assess customers needs and provide assistance and information on product features
- Welcome customers to the store and answer their queries
- Maintain in-stock and presentable condition assigned areas
- Actively seek out customers in store
- Remain knowledgeable on products offered and discuss available options
- Process POS (point of sale) purchases
- Cross sell products
- Handle returns of merchandise
- Take the extra mile to engage customers
- Teamwork toward common goals
- Reach out to customers in a meaningful way
- Comply with inventory control procedures
- Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design)
- Social Media posting
- General maintenance level cleaning
- As business needs arise, other tasks may become necessary
- Dog owners preferred
- Raw food feeder preferred
Skills
- Proven work experience as a Retail Sales associate, Sales representative or similar role
- Basic understanding of sales principles and customer service practices
- Proficiency in English
Physical Requirements:
Frequently stands, walks, observes, communicates and reads. Regularly moves and pushes. Counts and writes to accurately complete documentation. Must be able to: access all areas of the store including sales floor, stock area, and register area, operate and use all equipment necessary to run the store, climb ladders, move or handle merchandise throughout the store (must be able to lift and carry 40lbs) and work varied hours/days to oversee store operations.
Job Types: Full-time, Part-time
Pay: $16.00 - $18.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
Weekly day range:
- Monday to Friday
- Weekends as needed
Work Location: In person