****** SPANISH and ENGLISH ******
Spanish AND English language is required
WILL TRAIN MOTIVATED APPLICANT!!!
Samsung, Apple iPhone, Pixel repairs on site or from company van
**MUST be able to PASS A DRUG AND BACKGROUND TEST**
POSITION DETAILS
Serve customers by repairing devices while ensuring customer satisfaction
Tasks and Responsibilities:
– repair devices Samsung, iPhone, Pixel
– Provide recommendations for any problem resolution
– Explain complex technical issues to customers in a non-technical, simple to understand manner
– Ensure that all repairs meet or exceed uBreakiFix/Asurion quality standards
– Greet customers in a friendly manner and maintain a positive work attitude
– Ensure that customers have an enjoyable experience by providing superior customer service and exceeding customer expectations
– Keep track of all devices and inventory while safeguarding all store stock
– Utilize the point of sale system to maintain an accurate record of customer information and a real-time status of each repair
– Maintain the cleanliness and professional groomed appearance of yourself
Note: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified, and they may change at any time.
UBREAKIFIX/Asurion is an equal opportunity employer M/F/D/V
cellphone, smartphone, electronics. Best Buy, CPRepair, Ubreakifix, Asurion, Assurant, Samsung,Google,Dell
Qualifications
- Proficiency in hand tools and equipment repair
- Strong software troubleshooting skills
- Knowledge of mobile devices and operating systems
- Ability to analyze technical issues effectively
- Fluency in English and Spanish for customer service
- Experience in technical support and field service is a plus
Job Type: Full-time
Pay: $13.00 - $17.00 per hour
Schedule:
- 10 hour shift
- Monday to Friday
- Weekends as needed
Experience:
- Microsoft Office: 1 year (Preferred)
- Software troubleshooting: 1 year (Preferred)
License/Certification:
- Driver's License (Preferred)
Ability to Commute:
- Charlotte, NC 28270 (Required)
Ability to Relocate:
- Charlotte, NC 28270: Relocate before starting work (Required)
Work Location: In person