Seeking a team player who loves skincare / selfcare to join our small team!
Tasks
- Greet and welcome guests in a friendly and professional manner
- Answer phone calls and direct them to the appropriate service needed or staff member that can assist
- Assist guests with check-in and check-out processes
- Handle guest inquiries, requests, and complaints promptly and courteously
- Maintain a clean and organized front desk area / assist in keeping office clean since it is a small team
- Perform administrative tasks such as data entry, filing, and photocopying
- Assist with office management duties as needed such as inventory
- Ensure the security of guest information and maintain confidentiality
- Assist in selling products and services
- Assist providing staff with tasks such as numbing patients or turning over a room if not busy
Qualifications
- Previous experience in a customer service role preferred
- Proficient in using phone systems and office equipment
- Strong computer skills, including knowledge of computerized reservation systems
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Strong organizational skills with attention to detail
- Ability to work well under pressure in a fast-paced environment
- Professional appearance and demeanor
Please note that this job description is not exhaustive and additional duties may be assigned as needed.
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Schedule:
Work Location: In person